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User review of TouchBistro

An iPad-based system worth keeping.

- by Laurence

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

It's very simple to set up and use. Nowadays, having an iPad is the way to go. Most people are familiar playing around with iOS so expect little or no learning curve from users.

What aspects are problematic or could work better?

Setting up the menu can be a bit of challenge especially when dealing you a lot included. Almost everything is done via an iPad, so set up may take awhile to do. TB will do its thing inputting and setting up menu at a reasonable pricing so you can get things running right away.

What specific problems in your company were solved by this product?

Having a precise order entry and training were my biggest issues in the food business. But when it came to TB, orders are immediately routed to kitchen easily. The kitchen is free from trying to read out tickets and asking how orders are made.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Food & Beverages

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How many people in your company actively use this product?

just me

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.