Excellent and useful.

What are the best aspects of this product?

The most popular opinion from our staff is the ease of use with TouchBistro. The program needs barely any training assistance, staff picks up the location of menu items quickly, customers are impressed with the technology, and in a small space like our coffee house the size of the unit compared to our grandfather of a cash register we can host more treats for our customers.

What aspects are problematic or could work better?

Some of the reports lack in what they return, Reports should be fully automated, Crashes happen (though not frequently), hard to run in a building with no dedicated network

What features/services would you like to see in future versions of this product?

ore features than many similar competitors

What specific problems in your company were solved by this product?

When I started my business, the company that ran the POS system I inherited gave me trouble 24 hours before I opened. In stepped TouchBistro. They went above and beyond to have me up and running in time for my opening. I have never seen support they offered from another company. Their customer service was second to none.

Are you a current user of this product?

No