User review
of Touchbistro
Great POS
-
by Anonymous Reviewer
USER SATISFACTION
RECOMMENDATION Very likely
6 out of 7
COST EFFICENCY Acceptable
4out of 7
OVERALL IMPRESSION very good
4out of 5
EASE OF USE very good
4out of 5
CUSTOMER SUPPORT very good
4out of 5
PROS & CONS
What are the best aspects of this product?
Inventory and ingredient tracking which enable us to be confident in our inventory numbers.
What aspects are problematic or could work better?
100% discounts don't always get to $0.00.
What features/services would you like to see in future versions of this product?
Less actions to take to open and close a tab.
What specific problems in your company were solved by this product?
Inventory management and ability to open tabs on credit cards.
Are you a current user of this product?
Yes
USER DETAILS
How long have you been using this product?
1-3 years
COMPANY DETAILS
What is your company size?
11-50 Employees
What is your industry?
Entertainment
USAGE & IMPLEMENTATION
Did your company use a different software before this one?
Yes
What software did you use before?
Clover.
Why did you decide to change it?
Inventory and tab needs.
Are you satisfied with the change?
Yes
How did your company implement this product?
on premise
How long did it take to set up this product?
less than 1 day
How many people in your company actively use this product?
all employees
What is the primary use of this product in your company?
mostly B2C
EFFECT ON BUSINESS GOALS:
How did using this product affect your business goals?
- It enables us to make more accurate forecasts of future sales and inventory needs.
- It minimizes errors in operations.
PRICING & COSTS
What was the cost of implementing this product?
$1500
What is your total annual cost for using this product?
$1200
How long is your contract with the vendor?
1 month
Did you get any discount for this product? How much?
Not sure/don't recall.
FEATURE DETAILS
Stock and inventory very good
4
Reporting and analytics ok
3
Menu management very good
4
Accounting very good
4
Raw material management ok
3
Recipe management very good
4
