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User review of Touchbistro

Satisfaction at the tip of your fingers.

- by Hazel

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

The good thing with this tool is its mobility. TouchBistro is simple to utilize and can easily be handled on an iPad. A lot of tools in the market these days are advertising how "user-friendly" they are. But only a select few are. This tool is one of those products.

What aspects are problematic or could work better?

I hate the fact that I had to resort to uploading the whole menu manually. It would've been easier to get it imported the easier route. Sadly, there's no option available. I hope an update in the near future will make this possible.

What specific problems in your company were solved by this product?

We're trying to resolve issues that limit or hamper our precision, productivity, and efficiency. The wait staff can now take in orders from the tool itself. Customers can directly make payment using the iPad provided. Customer cards will no longer be left out of sight.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Retail

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

several employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.