- Home Restaurant Management Software Touchbistro Touch Bistro – POS of the future!
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User review
of Touchbistro
Touch Bistro – POS of the future!
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by Gina Kamai
USER SATISFACTION
RECOMMENDATION Definitely
7 out of 7
COST EFFICENCY Superb
7out of 7
OVERALL IMPRESSION amazing
5out of 5
EASE OF USE amazing
5out of 5
CUSTOMER SUPPORT amazing
5out of 5
PROS & CONS
What are the best aspects of this product?
Portability. Servers are able to spend more 1:1 time with a guest as everything is done on a hand held device (iPad) instead of having to run to a standalone POS
What aspects are problematic or could work better?
Occasional minor bugs when a new iOS is introduced.
What features/services would you like to see in future versions of this product?
More options around "Accounts"
Being able to archive, print reports, etc.
What specific problems in your company were solved by this product?
Easier to use more robust system at the fractoin of the cost.
Are you a current user of this product?
Yes
USER DETAILS
What is your role with this product?
- I made the decision to purchase it
How long have you been using this product?
3-5 years
COMPANY DETAILS
What is your company size?
More than 100 Employees
What is your industry?
Restaurants
USAGE & IMPLEMENTATION
Did your company use a different software before this one?
Yes
What software did you use before?
We used:
Micros
Halo
Vivonet
Why did you decide to change it?
After 1 yr with Vivonet, we were told we would need to upgrade PC's to continue using product. Looked for a portable, easy to use, cost effective system.
Are you satisfied with the change?
Completely
How did your company implement this product?
on premise
How long did it take to set up this product?
less than 1 day
How many people in your company actively use this product?
all employees
What is the primary use of this product in your company?
both B2B & B2C
EFFECT ON BUSINESS GOALS:
How did using this product affect your business goals?
- It enables us to make more accurate forecasts of future sales and inventory needs.
- It minimizes errors in operations.
- It provides greater flexibility with anywhere, anytime access.
- It helps us to communicate more effectively with our employees.
- It reduces duplicate data entry.
PRICING & COSTS
What was the cost of implementing this product?
10000
What is your total annual cost for using this product?
3200
How long is your contract with the vendor?
1 year
Did you get any discount for this product? How much?
yes 10%
FEATURE DETAILS
Stock and inventory very good
4
Reporting and analytics amazing
5
Menu management amazing
5
Accounting amazing
5
Multi-store management amazing
5
Raw material management amazing
5
Recipe management amazing
5
