What are the best aspects of this product?
I like that ToutApp allows us to easily share templates amongst the team, and it provides valuable analytics into the templates that are successful and it lets us know which one need improvements. I like that we can see which object lines are open and which are clicked. It allows us to email lot of people and this is great because we can reach lot of people on a daily basis.
What aspects are problematic or could work better?
Everyone in our team is using Macs and the sad truth is that ToutApp does not integrate with MacMail and Outlook for mac, and we really like to see this into new release, thankfully, we use Salesforce in order to get everything done. In addition, I don’t like that we have to upload individual contacts to ToutApp first in order to send group mails, so they need to improve this feature. Also, sometimes we experience some glitches within the system and it effects our workflow, but the good thing is that whenever we leave feedback to its team they quickly resolve the problem.
What specific problems in your company were solved by this product?
It helps us to increase the efficiency into our sales department by increasing the number of people who want to stay in touch with us. I like that we can schedule emails so we can send emails in the evening while we are at our homes.
Are you a current user of this product?
Yes
What is your role with this product?
How long have you been using this product?
1-3 years
What is your company size?
More than 100 Employees
What is your industry?
Information Technology and Services
How many people in your company actively use this product?
several employees
How long is your contract with the vendor?
1 year
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