What are the best aspects of this product?
TrackMaven is great tool for marketers, we can easily see both our and competition’s engagement. And this is very important information for us.
What aspects are problematic or could work better?
It would be great if they could implement an option for measuring engagement from employees and people who talk about us. We run an advocacy program where employees share links and messages between them but it takes lot of time to see the engagement activity of all posts.
What specific problems in your company were solved by this product?
It helps us to track our own and competitor’s engagement. Our users are very important for us and we all know how important it is to respond to their questions and the messages you are putting out there.
Are you a current user of this product?
Yes
What is your role with this product?
How long have you been using this product?
Less than 1 year
What is your company size?
More than 100 Employees
What is your industry?
Computer & Network Security
How many people in your company actively use this product?
several employees
How long is your contract with the vendor?
1 year
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