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User review of TrackMaven

TrackMaven is made for marketers

- by Wilma

USER SATISFACTION

RECOMMENDATION
5 out of 7
Quite likely
COST EFFICENCY
5out of 7
Good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

TrackMaven is great tool for marketers, we can easily see both our and competition’s engagement. And this is very important information for us.

What aspects are problematic or could work better?

It would be great if they could implement an option for measuring engagement from employees and people who talk about us. We run an advocacy program where employees share links and messages between them but it takes lot of time to see the engagement activity of all posts.

What specific problems in your company were solved by this product?

It helps us to track our own and competitor’s engagement. Our users are very important for us and we all know how important it is to respond to their questions and the messages you are putting out there.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Computer & Network Security

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

several employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.