What are the best aspects of this product?
TrackSmart is very user-friendly. You don't need to be really "technical savvy" to be able to use it. And, setting it up was no trouble at all. Its Android application makes it very accessible so you get to check on the schedules anytime and anywhere. The scheduling application really helps a lot especially for immediate and unscheduled tasks because you can check on everyone's availability. And, also helps in creating a sort of interpersonal relationship because important personal dates such as birthdays and anniversaries are noted on the calendar.
What aspects are problematic or could work better?
It would be better if users could customize the PTO categories because the software's default makes requesting and approving time off a bit confusing.
What specific problems in your company were solved by this product?
Except for the default PTO categories, this software just about solves whatever problem that a business could encounter in terms of employee attendance and scheduling.
Are you a current user of this product?
Yes
What is your company size?
11-50 Employees
What is your industry?
N/A
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