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TrackSmart Review

TrackSmart
Our score: 8.5 User satisfaction: 100%

What is TrackSmart?

TrackSmart is a reliable and straightforward attendance management and employee scheduling application that is designed to work with any business size. The system is easily scalable, allowing it to grow alongside your business as your enterprise expands.

The Attendance software features an intuitive dashboard view centralized calendar that gives managers an overview of important details such as attendance information, links to common tasks, employee time off and key dates. The TrackSmart Attendance software also enables employees to submit requests for time offs and managers to read and approve or reject requests and more.

The Scheduling software makes staff scheduling a smooth and seamless process. With TrackSmart, it is easy to create and save schedules that are recurring. It also comes with an Auto Scheduler function that creates schedules based on the availability of the employees as well as their proficiency levels and skills.

Overview of TrackSmart Benefits

TrackSmart offers two separate systems to help you manage your business requirements – Attendance and Scheduling. Both systems come with core functionalities to help businesses effectively perform attendance management tasks and devise, create, and implement the most profitable and fully optimized schedules for their employees.

With TrackSmart Attendance, employers and managers get a very intuitive and straightforward online attendance management platform that displays critical information including dates, employees on time off, and more. TrackSmart Attendance provides users with reporting tools that show absence details, track employee schedule, and a powerful calendar that sends out summary emails directly to their inbox.

The said system also makes it easy to securely store information such as employee profiles, birthdays, anniversaries, company events, as well as timesheets. There is also an employee self-service function that enables workers to view their own calendars and easily submit requests for time off to mention a few.

TrackSmart Scheduling, on the other hand, makes it easy for managers to create and distribute schedules that work. Employees can also conveniently access and look up their schedules via their mobile devices. The system also comes with a self-service feature for employees, allowing them to make inquiries regarding changes in the shift, time off requests, and all the things in between without coming to your office.

TrackSmart Scheduling adheres to the regulations indicated in overtime policies and laws. Overtime hours are regulated, preventing overtime unless approved by a senior authority.

Overview of TrackSmart Features

Attendance
  • Calendar View
  • Time-off Summary
  • Time-off Requests
  • Personal & Emergency Contact Info
  • Employee Mobile App
  • Multiple Time-off Banks with Carryover
  • Time-off Bank Adjustments
  • Detailed Attendance Reports
  • Personnel Reports
  • Time-off Bank Transaction Reports
Scheduling
  • Detailed payroll and schedule reporting
  • Team communication dashboard
  • Monthly, weekly or daily calendar view
  • Labor cost monitoring
  • Tablet and mobile app scheduling
  • Simple shift swapping
  • Manual & automatic Scheduling
  • Time-off requests and approvals
  • Text (SMS) messaging & email
  • Labor law compliant break rules

TrackSmart Position In Our Categories

Bearing in mind companies have distinct business-related requirements, it is rational that they avoid getting a one-size-fits-all, ”best” software solution. However, it is futile to pinpoint such an app even among recognizable software solutions. The reasonable thing to undertake can be to jot down the several main functions that merit examination such as essential features, packages, skill aptitude of staff members, business size, etc. Then, you must follow through the research comprehensively. Browse over some TrackSmart analyses and check out each of the software systems in your shortlist in detail. Such comprehensive product research ensures you weed out ill-fitting applications and buy the system which meets all the features you require company requires in sustaining growth.

Position of TrackSmart in our main categories:

TOP 20

TrackSmart is one of the top 20 Employee Scheduling Software products

If you are considering TrackSmart it might also be beneficial to analyze other subcategories of Employee Scheduling Software collected in our database of SaaS software reviews.

There are trendy and widely used systems in each software category. But are they automatically the best fit for your organization’s special requirements? A market-leading software application may have thousands of customers, but does it present what you require? For this reason, do not blindly spend on popular systems. Read at least a few TrackSmart Employee Scheduling Software reviews and mull over the elements that you want in the software such as the price, main features, available integrations etc. Then, shortlist a few solutions that fit your wants. Check out the free trials of these products, read online comments, get clarifications from the seller, and do your homework systematically. This profound research is certain to aid you choose the finest software solution for your organization’s specific requirements.

How Much Does TrackSmart Cost?

TrackSmart Pricing Plans:

Free Trial

Attendance Software CoreTrack

$21.95/month

Attendance Software FlexTrack

$31.95/month

Attendance Software PowerTrack

$41.95/month

Scheduling Software Basic

$24/month

Scheduling Software Plus

$49/month

Scheduling Software Premium

$69/month

Scheduling Software Enterprise

$99/month

TrackSmart offers both attendance and scheduling enterprise pricing to meet the needs of different users. Give the details a look, and select the best plan for your company:

Pricing Packages for Attendance Software

CoreTrack – $169/year or $21.95/month

  • Attendance for up to 20 people
  • Up to 7 Event Codes
  • Up to 12 Absence Codes

FlexTrack – $269/year or 31.95/month

  • Attendance for up to 50 people
  • Time Sheets
  • Supervisor Approval
  • Up to 10 Event Codes
  • Up to 18 Absence Codes

PowerTrack – $369/year or 41.95/month

  • Attendance for up to 100 people
  • Time Sheets
  • Supervisor Approval
  • Accruals
  • UNLIMITED Event Codes
  • UNLIMITED Absence Codes

Pricing packages for Scheduling Software

Basic – $22/month (annual billing) or $24/month

  • Up to 15 people
  • Daily, Weekly or Monthly Calendar View
  • Automatic & Manual Scheduling
  • Time-off Requests and Approvals
  • Easy Shift Swapping
  • Labor Law Compliant Break Rules
  • Detailed Schedule & Payroll Reporting
  • Labor Cost Tracking
  • Mobile and Tablet App Scheduling
  • Email & Text (SMS) Messaging
  • Dashboard for Team Communication

Plus – $44/month (annual billing) or $49/month

  • All Features
  • Up to 35 People

Premium – $64/month (annual billing) or $69/month

  • All Features
  • Up to 60 people

Enterprise – $89/month (annual billing) or $99/month

  • All Features
  • Up to 100 People

User Satisfaction

Positive Social Media Mentions 21
Negative Social Media Mentions 0

We realize that when you make a decision to buy Employee Scheduling Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and TrackSmart reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with TrackSmart. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment
  • Annual Subscription

Customer Types

  • Small Business
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

Popular TrackSmart Alternatives

Top Competitors To TrackSmart By Price

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Trending Employee Scheduling Software Reviews

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TrackSmart Comparisons

TrackSmart user reviews

TrackSmart makes scheduling easy

Read full review >
Lindsay
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 24.08.2019 Company Size: 11-50 Employees Industry: N/A

TrackSmart, convenient for employees as well

Read full review >
Chyna
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 19.08.2019 Company Size: More than 100 Employees Industry: N/A

What are TrackSmart pricing details?

TrackSmart Pricing Plans:

Free Trial

Attendance Software CoreTrack

$21.95/month

Attendance Software FlexTrack

$31.95/month

Attendance Software PowerTrack

$41.95/month

Scheduling Software Basic

$24/month

Scheduling Software Plus

$49/month

Scheduling Software Premium

$69/month

Scheduling Software Enterprise

$99/month

TrackSmart offers both attendance and scheduling enterprise pricing to meet the needs of different users. Give the details a look, and select the best plan for your company:

Pricing Packages for Attendance Software

CoreTrack – $169/year or $21.95/month

  • Attendance for up to 20 people
  • Up to 7 Event Codes
  • Up to 12 Absence Codes

FlexTrack – $269/year or 31.95/month

  • Attendance for up to 50 people
  • Time Sheets
  • Supervisor Approval
  • Up to 10 Event Codes
  • Up to 18 Absence Codes

PowerTrack – $369/year or 41.95/month

  • Attendance for up to 100 people
  • Time Sheets
  • Supervisor Approval
  • Accruals
  • UNLIMITED Event Codes
  • UNLIMITED Absence Codes

Pricing packages for Scheduling Software

Basic – $22/month (annual billing) or $24/month

  • Up to 15 people
  • Daily, Weekly or Monthly Calendar View
  • Automatic & Manual Scheduling
  • Time-off Requests and Approvals
  • Easy Shift Swapping
  • Labor Law Compliant Break Rules
  • Detailed Schedule & Payroll Reporting
  • Labor Cost Tracking
  • Mobile and Tablet App Scheduling
  • Email & Text (SMS) Messaging
  • Dashboard for Team Communication

Plus – $44/month (annual billing) or $49/month

  • All Features
  • Up to 35 People

Premium – $64/month (annual billing) or $69/month

  • All Features
  • Up to 60 people

Enterprise – $89/month (annual billing) or $99/month

  • All Features
  • Up to 100 People

What integrations are available for TrackSmart?

TrackSmart integrates with the following business systems and applications:

  • Flamory
  • Active Directory
  • Google Apps

TrackSmart average rating:

Average score
4.3/5 (2 user reviews)
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Chyna

PROS: Ever since we used the TrackSmart, our employees have had no trouble checking on their schedules which they can easily access on their mobile devices. It also makes it easy for employees to inquire about their schedules such as change shift.

CONS: So far, we've had no problems with TrackSmart. It was easy to set-up and easy to use. Convenient not only for managers but for employees as well.

Reviewed 6 months ago

Read full review >

The least favorable review

Lindsay

PROS: TrackSmart is very user-friendly. You don't need to be really "technical savvy" to be able to use it. And, setting it up was no trouble at all. Its Android application makes it very accessible so you get to check on the schedules anytime and anywhere. The scheduling application really helps a lot especially for immediate and unscheduled tasks because you can check on everyone's availability. And, also helps in creating a sort of interpersonal relationship because important personal dates such as birthdays and anniversaries are noted on the calendar.

CONS: It would be better if users could customize the PTO categories because the software's default makes requesting and approving time off a bit confusing.

Reviewed 6 months ago

Read full review >

More reviews from 2 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

TrackSmart makes scheduling easy

Read full review >
Lindsay
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 24.08.2019 Company Size: 11-50 Employees Industry: N/A

PROS: TrackSmart is very user-friendly. You don't need to be really "technical savvy" to be able to use it. And, setting it up was no trouble at all. Its Android application makes it very accessible so you get to check on the schedules anytime and anywhere. The scheduling application really helps a lot especially for immediate and unscheduled tasks because you can check on everyone's availability. And, also helps in creating a sort of interpersonal relationship because important personal dates such as birthdays and anniversaries are noted on the calendar.

CONS: It would be better if users could customize the PTO categories because the software's default makes requesting and approving time off a bit confusing.

What do you think about this review? Great Poor

TrackSmart, convenient for employees as well

Read full review >
Chyna
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 19.08.2019 Company Size: More than 100 Employees Industry: N/A

PROS: Ever since we used the TrackSmart, our employees have had no trouble checking on their schedules which they can easily access on their mobile devices. It also makes it easy for employees to inquire about their schedules such as change shift.

CONS: So far, we've had no problems with TrackSmart. It was easy to set-up and easy to use. Convenient not only for managers but for employees as well.

What do you think about this review? Great Poor
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Reviewed By Louie Andre
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