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User review of Trakstar

I highly recommend this software

- by Donna

USER SATISFACTION

RECOMMENDATION
5 out of 7
Quite likely
COST EFFICENCY
5out of 7
Good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

Trakstar is straightforward and easy to use tool from a reviewer point of view. I like its dashboard. We immediately receive information about our company’s performance thanks to the review cycle. We are able to put things into new perspective and to get total number of reviews.

What aspects are problematic or could work better?

From an admin point of view, this tool can be cumbersome. Adjusting templates is not as intuitive as it should be. We have spent more than 8hrs for updating templates. We haven’t used all its features because it can be really confusing to know what is available.

What specific problems in your company were solved by this product?

We went from Excel spreadsheet to Trakstar platform. It helps us to streamline our company level instead of leaving all the template decisions to others. Peer reviews are consistent and meaningful.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Media Production

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How many people in your company actively use this product?

just me

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.

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