What are the best aspects of this product?
Trakstar is straightforward and easy to use tool from a reviewer point of view. I like its dashboard. We immediately receive information about our company’s performance thanks to the review cycle. We are able to put things into new perspective and to get total number of reviews.
What aspects are problematic or could work better?
From an admin point of view, this tool can be cumbersome. Adjusting templates is not as intuitive as it should be. We have spent more than 8hrs for updating templates. We haven’t used all its features because it can be really confusing to know what is available.
What specific problems in your company were solved by this product?
We went from Excel spreadsheet to Trakstar platform. It helps us to streamline our company level instead of leaving all the template decisions to others. Peer reviews are consistent and meaningful.
Are you a current user of this product?
What is your role with this product?
How long have you been using this product?
Less than 1 month
What is your company size?
More than 100 Employees
What is your industry?
Did your company use a different software before this one?
How many people in your company actively use this product?
How long is your contract with the vendor?