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Trakstar Review

Trakstar
Our score: 9.1 User satisfaction: 100%

What is Trakstar?

Trakstar is an award-winning employee appraisal software designed to help organizations and HR professionals track employee performance as well as manage feedback, goals, and reviews. It won our Expert’s Choice Award for 2018.

This cloud hosted solution lets you evaluate employees through its features such as automated performance review, real-time 360-degree feedback, goal management, and succession planning. These are all intended to provide you powerful performance management tools that are user-friendly, customizable, and applicable to organizations of all sizes and industries.

The HR solution plays a crucial role in helping you track performance when it comes to confirming the abilities of trainees and evaluating employees for promotion. It provides a number of analytics and reporting tools to give you relevant and useful insights to help you make important decisions regarding your workers. Ultimately, you can create a healthy and productive organizational culture utilizing goals and competencies to firmly connect suitable candidates with your company’s core values.

In creating review forms with Trakstar you have the option to use the provided templates or build your own customized forms which support 360/multi-rater feedback. This peer-to-peer feedback system can be tailored fit for your organization as to the frequency of your reviews, and Trakstar can send automatic email notifications for upcoming scheduled reviews. You can document year-round all feedbacks for later review and for including them in your regular performance appraisals. Furthermore, you can set SMART goals with the built-in goal setting interface that aligns goals vis-à-vis performance and strategic objectives.

Trakstar bills itself as a simple employee evaluation software that anyone can use. It has the capability and tools to handle the entire process relating to performance appraisal; hence it was developed to assist you in such tasks as performance review, rating and evaluation as well as feedback, goal management, and planning. It digs down into the details of individual employee performance and goals so that you can get a clearer picture of how these affect the whole organization. The platform is web based so all you need is an internet connected device to access Trakstar’s rich feature set and use its visually appealing interface. It also has a flexible pricing model that is dependent on the number of employees that you have, making it a scalable solution. Trakstar also provides a comprehensive knowledge base of resources, guide articles, tutorial videos, and webinars that cover everything related to the software.

Overview of Trakstar Benefits

Automated performance review

You get rid of time-consuming paper chase and instead let your HR managers focus on employee development and realizing business goals. Trakstar’s performance appraisal feature allows your managers to review competencies through relevant questions and rate answers accordingly. Both managers and employees receive automated email reminders of tasks that need completion which can be scheduled to keep people on track. The system can generate reports to evaluate performance history and ranking and other indicators while rater bias reports provide insights on how managers rank their employers. The feature allows you to discover trends and get reports on performance issues before they go unresolved and likewise locate your high performers for further development

All-around, real-time feedback

You can use Trakstar’s real-time tracking features to get live continuous feedback from your employees. The system maintains a feedback journal for a balanced and smarter analysis to support your future business decisions. In order to get the right answers, you have to ask the right questions and Trakstar’s customizable form gives you that option. You can create and customize review forms any way you like, and share those across the entire staff and management so that you don’t miss out on any reviews. To get your work done on time, Trakstar also sends email reminders to your workers, ensuring that you receive all your review forms in time. The workflows are designed to fit any type of organization, and therefore work well for almost all business types.

Manage, set and track goals

Your HR managers can set and cascade company or department goals, whether big or small, while employees can focus on and track their day to day contributions. You can lay out objectives and their time frames in order to get the best out of your employees so they can align their goals with the strategic goals of the company. The system provides for automated goal setting and tracking online with automated email reminders, enabling employees and managers to have day to day access to their performance goals while making it easier for them to stay updated with their progress that much easier. Since the objectives and goals are shared with everyone, all your workers will know their progress at any time.

Smart workforce planning

You’ll be able to chart and determine performance versus potential by simply asking a few questions. Insights into employee performance and potential are automatically generated into an easy to read 9-box grid that lets you plan for positions that may be at risk, while also prepping current talent for growth. This allows you stay ahead of the curve. You can also get feedback discreetly by using private sections on your performance reviews to get honest feedback on employee growth opportunities.

Overview of Trakstar Features

  • Performance Appraisal Management
  • 360 Degree Feedback
  • Goal Setting
  • Goal Tracking
  • Goal Management
  • Succession Planning
  • Rater Bias Report
  • Appraisal Scheduling
  • Appraisal Process editor
  • Note Taking
  • Progress Measurement
  • Rating Distribution
  • Employee Self Service Management
  • Employee Record Management
  • Employee Appraisal History
  • Employee Tracking
  • Employee Profile
  • Score and Results Comparison
  • Custom Review Forms
  • Self Service Portal

What Problems Will Trakstar Solve?

1. Keeping performance reviews timely. You will never have to manually remind managers and employees to complete their performance appraisals again. Email notifications are customizable from the date and time they’re sent, to what the emails actually say.
Feature: Automatic Email Notifications

2. Gathering well-rounded feedback. Managers request feedback from anyone within the organization, or they send a request to someone outside of the organization like a client or partner. All they need is an email address and once feedback is returned, the manager has full control over what is shared with the employee directly or who it was submitted by.
Feature: 360-Degree Feedback

3. Setting and tracking goals. HR administrators and managers set company or department goals while employees focus on and track their day to day contributions. Employees align their own goals with the organization’s log-term goals, and both employees and managers access and track their daily performance goals.
Features: Goal Management, Self Service Portal

Awards & Quality Certificates

This award is given only to top B2B products and represents the highest possible level of service. It highlights the vendor’s extensive knowledge of the industry they’re selling to and the needs of their customers.
An award given to products our B2B experts find especially valuable for companies
This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.

Trakstar Position In Our Categories

Knowing that businesses have unique business requirements, it is only rational they abstain from going for an all-encompassing, ”best” solution. Just the same, it would be hard to try to discover such application even among widely used software systems.
The logical thing to undertake should be to list the different major functions which need examination including important features, packages, technical skill capability of staff, company size, etc. Thereafter, you must follow through your research fully. Have a look at some Trakstar analyses and explore each of the software options in your shortlist in detail. Such comprehensive research guarantee you weed out mismatched software products and select the system that delivers all the tools you require company requires.

Position of Trakstar in our main categories:

TOP 50

Trakstar is one of the top 50 HR Software products

TOP 5

Trakstar is one of the 5 Performance Appraisal Software products

If you are considering Trakstar it might also be a good idea to check out other subcategories of Performance Appraisal Software gathered in our database of B2B software reviews.

Since each enterprise has particular business needs, it is sensible for them to abstain from looking for a one-size-fits-all faultless software system. Needless to say, it would be pointless to try to find such a platform even among market-leading software solutions. The clever thing to do would be to jot down the various important factors that require consideration such as required features, finances, skill levels of employees, company size etc. Then, you should do your homework thoroughly. Read some Trakstar Performance Appraisal Software reviews and look into each of the other systems in your shortlist in detail. Such comprehensive homework can ensure you reject ill-fitting systems and zero in on the app that offers all the elements you require for business success.

How Much Does Trakstar Cost?

Trakstar Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Trakstar’s pricing depends on the number of employees. The vendor provides a price calculator at their website to give you an exact annual subscription cost for a particular number of employees. You can also avail of the free trial or a live demo from a real person. Subscribing to Trakstar will give you the following:

  • Unlimited Online Reviews
  • Goal Tracking Module
  • Multi-Rater (360 Degree) Feedback Module
  • Succession Planning Module
  • Unlimited Support
  • Customization & Implementation
  • Manager & Employee Training
  • Manager & Employee QuickStart Guides
  • Video Tutorials
  • Knowledge Base
  • Trakstar Administrator Webinars

User Satisfaction

Positive Social Media Mentions 14
Negative Social Media Mentions 0

We realize that when you make a decision to buy Performance Appraisal Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Trakstar reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Trakstar. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Annual Subscription
  • Quote-based

Customer Types

  • Small Business
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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Trakstar Comparisons

Trakstar user reviews

I highly recommend this software

Read full review >
Donna
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 06.10.2018 Company Size: More than 100 Employees Industry: Media Production

Trakstar is easy to use software

Read full review >
Darryl
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 04.10.2018 Company Size: More than 100 Employees Industry: Consumer Goods

It’s fun to work with Trakstar

Read full review >
Jimmy
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 30.08.2018 Company Size: More than 100 Employees Industry: Machinery

Great solution for tracking employees’ reviews

Read full review >
Trevor
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 11.03.2018 Company Size: More than 100 Employees Industry: Individual & Family Services

Trakstar is great program for every kind of organization

Read full review >
Lila
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 09.03.2018 Company Size: 11-50 Employees Industry: Information Technology and Services

What are Trakstar pricing details?

Trakstar Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Trakstar’s pricing depends on the number of employees. The vendor provides a price calculator at their website to give you an exact annual subscription cost for a particular number of employees. You can also avail of the free trial or a live demo from a real person. Subscribing to Trakstar will give you the following:

  • Unlimited Online Reviews
  • Goal Tracking Module
  • Multi-Rater (360 Degree) Feedback Module
  • Succession Planning Module
  • Unlimited Support
  • Customization & Implementation
  • Manager & Employee Training
  • Manager & Employee QuickStart Guides
  • Video Tutorials
  • Knowledge Base
  • Trakstar Administrator Webinars

What integrations are available for Trakstar?

Trakstar integrates with the following business systems and applications:

  • OneLogin
  • G Suite
  • Okta Identity Management

Trakstar average rating:

Average score
5/5 (11 user reviews)
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Jimmy

PROS: Trakstar is intuitive and easy to use software. It offers intuitive interface and it is visually appealing. It makes meetings and performance reviews 1:1. We have been searching for a product that would help us to make the reviews easy to perform and thankfully we have found this tool that makes the whole process fun.

CONS: In my experience, the set-up of new job competency is time-consuming. This one takes some time and energy. But on the other side, this program makes the process more intuitive and understandable.

Reviewed 1 year ago

Read full review >

The least favorable review

Candace

PROS: I used other tools but they didn’t offer features that this product offers. Trakstar allows me to take notes on each employee’s behavior so I can access from stream of consciousness to some formal behaviors at the end of each review cycle. Our managers have tools so they can make less generalizations to their employees.

CONS: The interface for updating new positions can be cumbersome. I would like to add a title and to reassign tasks.

Reviewed 2 years ago

Read full review >

More reviews from 11 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

I highly recommend this software

Read full review >
Donna
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 06.10.2018 Company Size: More than 100 Employees Industry: Media Production

PROS: Trakstar is straightforward and easy to use tool from a reviewer point of view. I like its dashboard. We immediately receive information about our company’s performance thanks to the review cycle. We are able to put things into new perspective and to get total number of reviews.

CONS: From an admin point of view, this tool can be cumbersome. Adjusting templates is not as intuitive as it should be. We have spent more than 8hrs for updating templates. We haven’t used all its features because it can be really confusing to know what is available.

What do you think about this review? Great Poor

Trakstar is easy to use software

Read full review >
Darryl
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 04.10.2018 Company Size: More than 100 Employees Industry: Consumer Goods

PROS: Trakstar is great product. It is simple, intuitive and easy to use. This is powerful software that allows lot of feedback, better planning and many other benefits. It has simple structure that allows us to make changes easily and to correct mistakes within the structure. I love the role of an admin, because it allows me to see what the users are looking at and what functions they are using. It saves lot of time in finding answers. When it comes to price I have to say that the product is affordable and one of the best in the market.

CONS: We are very satisfied from this product, we don’t have any dislikes.

What do you think about this review? Great Poor

It’s fun to work with Trakstar

Read full review >
Jimmy
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 30.08.2018 Company Size: More than 100 Employees Industry: Machinery

PROS: Trakstar is intuitive and easy to use software. It offers intuitive interface and it is visually appealing. It makes meetings and performance reviews 1:1. We have been searching for a product that would help us to make the reviews easy to perform and thankfully we have found this tool that makes the whole process fun.

CONS: In my experience, the set-up of new job competency is time-consuming. This one takes some time and energy. But on the other side, this program makes the process more intuitive and understandable.

What do you think about this review? Great Poor

Great solution for tracking employees’ reviews

Read full review >
Trevor
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 11.03.2018 Company Size: More than 100 Employees Industry: Individual & Family Services

PROS: We can easily track our employee’s completion, self-evaluations and managing reviews. As admins we are able to review and see each employee’s process so we can provide coaching if needed. Its autoreminders for completing appraisals saves huge amount of time and helps us to stay on the track. I love that all appraisals and scores are in one place instead on the paper.

CONS: They have improved their navigation system, but I think it needs more improvements.

What do you think about this review? Great Poor

Trakstar is great program for every kind of organization

Read full review >
Lila
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 09.03.2018 Company Size: 11-50 Employees Industry: Information Technology and Services

PROS: I like the automation and workflow. This tool make it easy to stay on the top of the reviews. I love the ability to leave notes during quarter. This feature can be used by both employees and managers. I am able to take a look at a review so I can have better view on what’s done over past months or days.

CONS: I have some confusions about some things, for e.g. I’m able to run some reports but other managers can’t, or I can see some things and other managers can’t.

What do you think about this review? Great Poor

Trakstar is great platform for managing our employees’ self-evaluations

Read full review >
Patricia
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 05.03.2018 Company Size: 11-50 Employees Industry: Construction

PROS: We had great initial process. We are placed in Australia and we had great communication with Trakstar team. I’m really satisfied from Matt because he was extremely patient during the set-up. I like the “GoToMeetings” it is great option for interaction and setting up. I love that I’m able to customize templates, goal setting and interactivity for all our employees including managers.

CONS: The process of customizing templates and reviewing the usefulness can be boring sometimes, but big thanks to their customer team they make everything to meet our needs.

What do you think about this review? Great Poor

Extremely helpful tool

Read full review >
Van
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 27.02.2018 Company Size: More than 100 Employees Industry: Public Relations and Communications 

PROS: With Trakstar I can easily implement and customize our needs. I can work with our performance management strategy. This software takes care of lot of work for creating new performance programs and it provides great set of tools that are extremely helpful for our employees and managers. This tool is affordable and it provides great value to our organization.

CONS: We have great experience with Trakstar.

What do you think about this review? Great Poor

I’m very satisfied from this product

Read full review >
Candace
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 13.02.2018 Company Size: More than 100 Employees Industry: Legal Services

PROS: I used other tools but they didn’t offer features that this product offers. Trakstar allows me to take notes on each employee’s behavior so I can access from stream of consciousness to some formal behaviors at the end of each review cycle. Our managers have tools so they can make less generalizations to their employees.

CONS: The interface for updating new positions can be cumbersome. I would like to add a title and to reassign tasks.

What do you think about this review? Great Poor

Helpful tool for tracking our employee reviews

Read full review >
Eileen
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 05.01.2018 Company Size: 11-50 Employees Industry: Staffing and Recruiting

PROS: The product is customizable, we can easily create performance review so we can align with the job descriptions. Our employees and managers can add notes about their accomplishments and to add in to the employee review. We get reminders and status notifications to the managers and employees. I don’t have to track employees’ performances reviews manually.

CONS: I cannot think of any dislikes.

What do you think about this review? Great Poor

Great and helpful tool for our organization

Read full review >
Damon
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 21.12.2017 Company Size: 11-50 Employees Industry: N/A

PROS: We use Trakstar for more than 6 years within our organization. Personally I’m using it 4 years. This is great tool for employee self-appraisals and supervisor appraisals on employees. Trakstar has been improved and they have implemented some changes that I really like. This product is easy to use, easy to set up and easy to monitor. The customer service is responsible and helpful.

CONS: They constantly improve the product, so I cannot really say that I have some dislikes.

What do you think about this review? Great Poor

I highly recommend this program

Read full review >
Frank
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 15.12.2017 Company Size: More than 100 Employees Industry: Accounting

PROS: I love that I can easily setup templates and create new positions. The software is nice and user-friendly for both managers and employees. Everyone in our company is using this software and we have experienced great success. By keeping track of certain items we are able to achieve and maintain goals in more effective way. I love to work with its support team, we have great experience with them. They are always available via email, phone, skype or live presentations. They are knowledgeable and fantastic team.

CONS: They could make the reporting features more robust especially for compiling a list of users and their reviews.

What do you think about this review? Great Poor
Reviewed By Louie Andre
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