What are the best aspects of this product?
We had great initial process. We are placed in Australia and we had great communication with Trakstar team. I’m really satisfied from Matt because he was extremely patient during the set-up. I like the “GoToMeetings” it is great option for interaction and setting up. I love that I’m able to customize templates, goal setting and interactivity for all our employees including managers.
What aspects are problematic or could work better?
The process of customizing templates and reviewing the usefulness can be boring sometimes, but big thanks to their customer team they make everything to meet our needs.
What specific problems in your company were solved by this product?
We were searching for a tool that would help us to improve business effectiveness of our staff. I like this tool because it requires honesty from our staff when self-evaluating their capabilities. They like the ability to send notes and to receive detailed reviews. We have managed to improve the interaction with staff and to create more professional behavior within the organization.
Are you a current user of this product?
What is your role with this product?
How long have you been using this product?
Less than 1 month
What is your company size?
What is your industry?
Did your company use a different software before this one?
How many people in your company actively use this product?
How long is your contract with the vendor?
Less than 1 year