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User review of Tripleseat

Sales booster

- by Bettye

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
5out of 7
Good
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

Tripleseat is so easy to use and learn. The new hires in our team find it user-friendly and they learn on their own because there is online training available to them about both Tripleseat features and the industry.

What aspects are problematic or could work better?

It would be great if it was set up to multitask a lot better, and that the settings change so often that I always had to seek an admin to get them to revert to the previous setup.

What specific problems in your company were solved by this product?

Being able to coordinate and cross-sell a lot more efficiently with other planners via Tripleseat. We were able to set up our system so we can collaborate with restaurants and other teams. I can see other calendars and move events around the restaurants.

Are you a current user of this product?

Yes

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Food & Beverages

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.