Tripleseat Review

Our score: 8.5 User satisfaction: 100%

What is Tripleseat?

Tripleseat is a simple yet powerful, web-based sales and events management platform. Built to cater to the needs of professionals in the hospitality industry, this solution enables operators and owners of different establishments to optimize the planning and streamline the task management process in order to yield higher sales. With this, users can easily create proposals, events order, and invoices without having to start from scratch but still use their branding for a more professional look.

Tripleseat eliminates the manual process, confusion, and hassle that hinders success for events business. It is equipped with a reliable set of features that satisfy the needs of banquet facility and restaurant managers. Among its most notable functionalities are SmartDocs, SmartLeads, SmartChat, lead conversion, booking management, planning management, credit card integration, reporting, online signature tool, and contact management.

Overview of Tripleseat Benefits

Tripleseat is a comprehensive event management solution that enables businesses to capture leads from anywhere and manage every guest effectively. The Tripleseat SmartSuite is a unique module for events management. The suite provides key features such as the SmartDocs, SmartChat, and the SmartLead. The SmartDoc enables events managers to generate branded documents with customizable colors, fonts, and more. It’s an easy-to-use tool for the generation of pixel-perfect proposals, contracts, event orders, and invoice.

On the other hand, the Tripleseat SmartLead enables events to capture leads from all angles. It allows managers to capture all potential leads from the Facebook page, existing website, phone inquiries, and VENUES by Tripleseat. It also enables events business to close businesses faster than before.

The SmartChat is the perfect tool to create a seamless communication flow. It allows events managers to communicate easily with their clients. With the module, there is no hassle finding customer email or playing phone tag. You just need to access the SmartChat via your Tripleseat account to relay events details to your clients.

All event booking details are managed in a single central location. This makes it easy for event managers to monitor who requested an event, at what time, and their specific location. Event managers can also keep track of notes, documents, and task for all the booking. In addition, charging and collecting payments is super easy. Tripleseat enables you to do it quickly and easily, plus you get a notification every time a payment is received. All payment details are automatically displayed together with the other events details.

Overview of Tripleseat Features

  • SmartDocs
  • SmartLeads
  • SmartChat
  • Convert Leads
  • Manage bookings and planning process
  • Credit card integration
  • Report on everything
  • Online signature
  • Manage contacts

Tripleseat Position In Our Categories

Knowing that companies have particular business wants, it is logical that they avoid seeking an all-encompassing, “perfect” software solution. Regardless, it is almost impossible to try to chance on such an app even among sought-after software solutions. The logical step to do is to note down the different critical factors which entail careful thought like crucial features, plans, technical skill aptitude of staff, business size, etc. After which, you must perform your research comprehensively. Go over some Tripleseat evaluations and explore the other software solutions in your shortlist more closely. Such comprehensive product research guarantee you keep away from unsuitable apps and choose the one which delivers all the features your business requires to be successful.

Position of Tripleseat in our main categories:

TOP 50

Tripleseat is one of the top 50 Event Management Software products

If you are considering Tripleseat it might also be beneficial to check out other subcategories of Event Management Software collected in our base of B2B software reviews.

Since each organization has specific business requirements, it is advisable for them to desist from seeking a one-size-fits-all faultless software solution. Needless to say, it would be useless to try to find such a platform even among widely used software solutions. The smart thing to do would be to jot down the various essential factors that need consideration such as required features, budget, skill levels of workers, company size etc. Then, you should do your research thoroughly. Read some Tripleseat Event Management Software reviews and check out each of the other systems in your shortlist in detail. Such exhaustive groundwork can make sure you weed out ill-fitting platforms and select the system that presents all the features you require for business success.

How Much Does Tripleseat Cost?

Tripleseat Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Contact Tripleseat for their enterprise pricing details and other product information.

User Satisfaction

Positive Social Media Mentions 52
Negative Social Media Mentions 0

We realize that when you make a decision to buy Event Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Tripleseat reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Tripleseat. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.


Technical details

Devices Supported

  • Windows
  • Mac
  • Web-based


  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are Tripleseat pricing details?

Tripleseat Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Contact Tripleseat for their enterprise pricing details and other product information.

What integrations are available for Tripleseat?

Tripleseat integrates with the following applications:

  • MailChimp

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Reviewed By Louie Andre
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