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User review of QuickBooks Time

Customer service was nothing short of excellent!

- by Howard

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Awesome customer service. Support was patient with us. They were there to help us every step of the way. Questions were carefully answered. A lot of their reps were there to assist me from the get go!

What aspects are problematic or could work better?

Certain items appear as if they could be customized a bit more. Certain pop-up windows are scrolling. In other instances, there are pages you can click on. It's better to have pop-up windows that stretch instead.

What specific problems in your company were solved by this product?

We get to observe where our employees clock in. We also have a fair idea where they'll be at work. It gives them the feeling of responsibility to actually do what they're meant to do. The app makes it all so easy to move from one task to the next. This results to a lot of time saved.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Construction

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

all employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.