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TunnelBear Review

TunnelBear
Our score: 8.7 User satisfaction: 88%

What is TunnelBear?

TunnelBear is a simple and private VPN that offers users secure access to an open internet. The application enables them to protect their online activities against hackers, their own ISPs, and from anyone who is watching movements in a network.

With TunnelBear, online surfers can rest assured that they are also secured even when they connect to a public Wi-Fi. That is because the app secure public and unsecured networks too.

Moreover, users can breathe a sigh of relief when it comes to their online activities. The TunnelBear does not record any activity or movement so they can enjoy total privacy.

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Overview of TunnelBear Benefits

Totally Private Internet

With TunnelBear, users can enjoy an optimally secure and private online browsing and sharing experience. That is because the application ensures that no one is snooping around a user’s computer or network be they hackers, ISPs, government agencies, employers, and others. On top of that, the VPN app is always on and vigilant so there is no downtime when it comes to protecting one’s internet privacy.

Secure Public Connections

Public hotspots and free Wi-Fi networks are a bane to any private user. They may enjoy a seemingly safe connection to the web but they remain prey to malicious threats. That is why TunnelBear puts up walls of encryption around a user’s computer or device to make certain that they are not attacked by viruses, malware, and other online dangers.

No-Log Setting

There is a reason why TunnelBear is an award-winning VPN. It vigorously protects its users’ privacy. That is why the application has a staunch no-log setting so users do not have to worry about their visited websites and programs used being listed and stored somewhere.

Expansive Network

TunnelBear has more than 20 servers located in different parts of the world. So whenever a user needs to go around region-locked content, all they have to do is ask their companion bear to take them to another country. Thus, they have unimpeded access to their favorite content.

Speedy Connections

Because of its servers, TunnelBear affords its users with fast connection no matter where they are. This makes their online experience more enjoyable as they do not have to wait long to stream their favorite videos or scratch their heads over lagging games.

Anti-VPN App

There are certain sections of the web that can detect when a computer is using a VPN. When they do, they block access to that machine. That is something TunnelBear has found a way around which is why it is equipped with an anti-VPN feature so users can continue enjoying their open Internet.

Team Bear

But TunnelBear is not just for individual users. The VPN app works for teams as well and enables them to protect their activities on up to 5 devices each. This allows them to conduct their work with ease no matter which part of the world they are in.

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Overview of TunnelBear Features

  • Vigilant Mode
  • Closest Tunnel
  • Always On
  • No Logging
  • Fast Internet
  • Safe Wi-Fi Protection
  • Worldwide Network
  • Strong Encryption
  • Anti-VPN Blocking
  • Multiple Devices

TunnelBear Position In Our Categories

Bearing in mind companies have unique business-related demands, it is logical they steer clear of choosing a one-size-fits-all, ”best” software solution. Nonetheless, it would be almost impossible to try to discover such an app even among well-known software solutions. The correct thing to undertake can be to list the varied chief factors that entail deliberation such as key features, price terms, skill aptitude of staff members, organizational size, etc. Thereafter, you should follow through your product research exhaustively. Go over these TunnelBear evaluations and check out the other software solutions in your list more closely. Such well-rounded product research guarantees you stay away from ill-fitting apps and subscribe to the system that has all the function your company requires to realize efficiency.

Position of TunnelBear in our main categories:

TOP 50

TunnelBear is one of the top 50 VPN Services products

Every organization has different needs and requires an application that can be personalized for their size, kind of employees and clients, and the specific industry they are in. For these reasons, no platform can offer perfect features out-of-the-box. When you try to find a software app, first be sure what you need it for. Read some TunnelBear VPN Services reviews and ask yourself do you need basic tools or do you require advanced features? Are there any industry-specific features that you are looking for? Get the answers to these queries to aid your search. There are plenty of factors that you need to consider and these include your budget, specific business needs, your organization size, integration requirements etc. Take your time, try out a few free trials, and finally select the app that offers all that you want to improve your firm competence and productivity.

How Much Does TunnelBear Cost?

TunnelBear Pricing Plans:

Free Trial

Little

Free

Giant

$9.99/month

Grizzly

$4.99/month

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What are TunnelBear pricing details?

TunnelBear Pricing Plans:

Free Trial

Little

Free

Giant

$9.99/month

Grizzly

$4.99/month

TunnelBear offers three pricing plans for users to choose from. Give the details a look, and select the best option for your business:

Little – Free

  • 500MB free data per month

Giant – $9.99/month

  • Unlimited data

Grizzly – $4.99/month or $59.88 for 1 year

  • Unlimited Data

User Satisfaction

Positive Social Media Mentions 22
Negative Social Media Mentions 3

We know that when you decide to purchase a VPN Services it’s important not only to find out how experts score it in their reviews, but also to find out if the real clients and businesses that use these solutions are indeed happy with the service. Because of that need we’ve designer our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and TunnelBear reviews across a vast range of social media sites. The information is then featured in a simple to understand form revealing how many customers had positive and negative experience with TunnelBear. With that information at hand you will be prepared to make an informed business choice that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac

Deployment

  • On Premise

Language Support

  • English

Pricing Model

  • Free
  • Monthly payment
  • Annual Subscription

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for TunnelBear?

No information available.

TunnelBear User Reviews

TunnelBear average rating:

Average score
4.6/5 (14 user reviews)
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

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The most favorable review

Lucinda

PROS: You can use TunnelBear to improve your browsing experience. It will protect you from threats and keep your Internet use safe and secure.

CONS: TunnelBear is a very dynamic software. I am impressed with the way it operates.

Reviewed 4 years ago

Read full review >

The least favorable review

Selena

PROS: TunnelBear is a cost-friendly VPN with a fun and dynamic user interface. It is easy to learn how to navigate, even for users with little knowledge of the technicalities. It also protects its users’ data in accordance with its privacy policy. This makes browsing more secure with this app.

CONS: TunnelBear helps with connecting fast and is perfect for people who are new to learning VPN. However, it has fewer server locations compared with other VPNs on the market. Other products may be more fit for the needs of experienced VPN users.

Reviewed 5 years ago

Read full review >

More reviews from 14 actual users:

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  • Most negative

We are confident that our data is protected with TunnelBear

Read full review >
Kristian
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 21.11.2021 Company Size: More than 100 Employees Industry: N/A

PROS: TunnelBear’s support service is top-notch. The product itself is user-friendly. Navigating and configuring it is trouble-free. With this VPN, you can browse at an amazing speed, and with confidence that your data is safe and secure. The payment process is also straightforward and convenient.

CONS: This VPN is a simple and reliable solution for fast and safe browsing. I am extremely satisfied with it so far.

What do you think about this review?

Great Poor

Keep your identity hidden with TunnelBear

Read full review >
Dudley
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 05.09.2021 Company Size: Industry: Food Production

PROS: TunnelBear is a cost- and user-friendly software. You can use it on multiple devices. It connects fast and it automatically assigns you the least used IP address. With the paid version, you get unlimited secure browsing. This makes it extremely convenient to download files. Overall, TunnelBear is one of the best among its competitors in the market.

CONS: I would like TunnelBear better if it will allow for a capacity enough for the users to fully access if it will work for them during the trial period. I availed the free version and sadly I wasn’t able to determine if this software will fit my needs then. It was a good thing that I invested with the full version. It worked extremely well for me.

What do you think about this review?

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Show More User Reviews (14)

Safe and secure browsing with TunnelBear

Read full review >
Omer
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 12.07.2021 Company Size: More than 100 Employees Industry: Investment Banking

PROS: TunnelBear is a user-friendly and reliable solution for private browsing. It is easy to integrate into your daily browsing and is perfect for people who are only beginning to understand how VPNs work. It allows each user to connect a maximum of five devices to their account. This number meets the needs of most users. They have a customer support service available for iOS, Android, Mac, and Windows. They also have browser plug-ins that support Chrome and Opera. These plug-ins provide additional security while browsing in public spaces. TunnelBear holds a strict privacy policy. They do not keep or share their users’ information, nor do they sell their data to corporations. Compared with other VPNs, TunnelBear is more transparent.

CONS: The services that TunnelBear offers may have its limitations but it is still the best mid-tier VPN solution. With minimal pricing, you can expect a lightweight app and average speeds.

What do you think about this review?

Great Poor

Browse freely with TunnelBear

Read full review >
Lucinda
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 07.07.2021 Company Size: Industry: Food and Beverages

PROS: You can use TunnelBear to improve your browsing experience. It will protect you from threats and keep your Internet use safe and secure.

CONS: TunnelBear is a very dynamic software. I am impressed with the way it operates.

What do you think about this review?

Great Poor

Perfect tool for secure browsing

Read full review >
Adelbert
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 05.07.2021 Company Size: More than 100 Employees Industry: Education

PROS: TunnelBear is the only VPN I trust to protect my data. It has been extremely useful for me because I deal with a lot of confidential information in my line of work. It helps to ensure that nobody can take my data files from me without my permission. With this VPN, I can access the Internet from different locations and with different IP addresses. TunnelBear uses OpenVPN protocol which makes it one the safest and trustworthy platforms on the market. It also comes with an app that you can use for secure browsing on your phone.

CONS: TunnelBear could be improved for faster connection service. There were times when my browsing slows down or when I get disconnected from the Internet.

What do you think about this review?

Great Poor

User-friendly and efficient VPN

Read full review >
Mitchel
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 17.06.2021 Company Size: 11-50 Employees Industry: N/A

PROS: TunnelBear is the fastest VPN I have tried so far. Its UI design is impressive and very friendly. Changing countries is also trouble-free with this app. It is perfect for people who stay in countries with restrictions on Internet use.

CONS: The free version only comes with 500 MB of secure browsing. This will not be a problem for people who only want to block specific pages or hide their identity for only some time. You need to pay if you want more from this app.

What do you think about this review?

Great Poor

TunnelBear is a good investment for secure browsing

Read full review >
Bulah
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 14.05.2021 Company Size: Industry: Oil & Energy

PROS: I use TunnelBear on multiple devices. It has a well-designed user interface that allows for easy navigation. It is fast and you can use it with minimal effort. You can change your IP address to your country of choice.

CONS: This software is a solid and reliable solution for secure browsing. We are glad we invested in this product in our company.

What do you think about this review?

Great Poor

TunnelBear is the best VPN on the market

Read full review >
Antoinette
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 20.03.2021 Company Size: Industry: Apparel & Fashion

PROS: TunnelBear is the best VPN available on the market. I opted to make a single payment for an entire year of access to the full version.

CONS: This software is quite costly but it is worth its price.

What do you think about this review?

Great Poor

Best software for private browsing

Read full review >
Kyler
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 08.03.2021 Company Size: More than 100 Employees Industry: Marketing and Advertising

PROS: TunnelBear is user-friendly software with a well-designed interface. It is fast and reliable. We rely on it for security when dealing with highly confidential business materials, including financial reports and such.

CONS: We encountered some technical problems in the past that necessitated the restarting of the software for it to function properly. The issue has to do with connecting to an access point. It took longer than we expected. Except for this single occasion, TunnelBear has worked perfectly for us in terms of speed and efficiency.

What do you think about this review?

Great Poor

This VPN helps us protect our privacy

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Selena
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 25.01.2021 Company Size: Industry: Computer Software

PROS: TunnelBear is a cost-friendly VPN with a fun and dynamic user interface. It is easy to learn how to navigate, even for users with little knowledge of the technicalities. It also protects its users’ data in accordance with its privacy policy. This makes browsing more secure with this app.

CONS: TunnelBear helps with connecting fast and is perfect for people who are new to learning VPN. However, it has fewer server locations compared with other VPNs on the market. Other products may be more fit for the needs of experienced VPN users.

What do you think about this review?

Great Poor

Good performance

Read full review >
Allison
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 02.10.2019 Company Size: More than 100 Employees Industry: Marketing and Advertising

PROS: Latency is average, upload/download is above average and streaming is quite good. For the average user this VPN gets the job down, streaming movies, sending huge files and downloading them. There’ll be minor glitches since it has only 20 servers spread across the world, but the lag time is barely noticeable

CONS: I did have a few instances of streaming gaps while watching YouTube HD. Couldn’t pinpoint though if that’s my ISP, VPN or my PC.

What do you think about this review?

Great Poor

Reliable, safe and secure

Read full review >
Diane
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 27.09.2019 Company Size: More than 100 Employees Industry: Marketing and Advertising

PROS: It’s based in Canada so that gives me a bit of security knowing I can go after it should something sinister happens. Overall, TunnelBear is one of the more serious providers where they keep their promises. They say it’s easy to use and true, I got it up and running in seconds. I needed to contact them for my free 1GB and I got a reply on the same day. The terms are clear, too, no hidden fees or ads. A pretty reliable VPN for me.

CONS: I couldn’t get hold of their technical support on time when I needed it.

What do you think about this review?

Great Poor

Clear terms

Read full review >
Guadulupe
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 04.09.2019 Company Size: More than 100 Employees Industry: Marketing and Advertising

PROS: No hidden fees, the terms are transparent. They even outright declare you can’t use it for pirated streaming (now that’s honest) and they don’t hide the fact they only have 900 server locations (they’re putting up more). And the guys are in Canada not in some Caribbean town out of reach of legal regulations. Overall, I trust this VPN service with my money.

CONS: Nothing much to say here, just the number of server locations. Just check if they got the countries you’re targeting and you’re good to go.

What do you think about this review?

Great Poor

Low cost, even free

Read full review >
Elbert
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 12.10.2018 Company Size: More than 100 Employees Industry: Marketing and Advertising

PROS: TunnelBear has a free version good for up to 500MB of data per month. Not bad if you only do sensitive transactions once or twice monthly.

CONS: Limited countries, around 900 server locations. But I only need the U.S., U.K., Australia and Canada, so I’m okay with it. By the way Australia is not included in the free plan.

What do you think about this review?

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We are confident that our data is protected with TunnelBear

Read full review >
Kristian
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 21.11.2021 Company Size: More than 100 Employees Industry: N/A

Keep your identity hidden with TunnelBear

Read full review >
Dudley
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 05.09.2021 Company Size: Industry: Food Production

Safe and secure browsing with TunnelBear

Read full review >
Omer
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 12.07.2021 Company Size: More than 100 Employees Industry: Investment Banking

Browse freely with TunnelBear

Read full review >
Lucinda
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 07.07.2021 Company Size: Industry: Food and Beverages

Perfect tool for secure browsing

Read full review >
Adelbert
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 05.07.2021 Company Size: More than 100 Employees Industry: Education
Jenny Chang

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

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