What are the best aspects of this product?
Ease of set-up and user friendly. The customer support available is phenomenal - immediate help when needed, no need to answer a bunch of prompts as you actually get to speak to someone! We see attendees on the screen and they see those at the meeting table --- it is almost like having them at the table. Audio is also heard both ways. This has added great value to the meetings, and to my business. This is state-of-the-art for this industry.
What aspects are problematic or could work better?
Occasional difficulty with those trying to join our meeting. NOTE: this is most often an issue on our end, not on the part of the product.
What features/services would you like to see in future versions of this product?
I cannot think of any.
What specific problems in your company were solved by this product?
My group meetings are now able to connect representatives that are unable to travel to meetings.
Are you a current user of this product?
Yes
What is your role with this product?
How long have you been using this product?
1-3 years
What is your company size?
1-10 Employees
What is your industry?
Financial Services
How did your company implement this product?
on premise
How long did it take to set up this product?
less than 1 hour
How many people in your company actively use this product?
just me
What is the primary use of this product in your company?
mostly B2B
What was the cost of implementing this product?
$1499
What is your total annual cost for using this product?
$299
How long is your contract with the vendor?
Unlimited
Did you get any discount for this product? How much?
No
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