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TurboMeeting Review

TurboMeeting
Our score: 8.0 User satisfaction: N/A

What is TurboMeeting?

TurboMeeting is a system that gives businesses the ability to conduct video and web conferences and other business communication solutions via secure environments. Apart from web conferencing capabilities, TurboMeeting offers also delivers HD Video conferencing solutions, remote support for PC and Mac users, remote access, webinar services, and audio conferencing. Other products that are slated to be available in the near future include Live Streaming and Instant Messaging.

With R-HUB TurboMeeting, employee productivity is greatly improved as they enjoy instant access to real-time collaboration features. The solution allows teams of 10 to 3,000 employees to collaborate in a shared and secure server with ease and without you breaking the bank. Different people from different departments can easily communicate and collaborate with each other within a secure location without worrying about lags or the system slowing down.

Overview of TurboMeeting Benefits

R-HUB Turbo meeting gives you powerful video, web, and audio conferencing solution that you own and control, enabling you and your employees to communicate and collaborate smoothly and efficiently. You can set meetings and presentations online with other participants from anywhere in the world. Whether you are conducting a business meeting, a product demonstration, or an information campaign within the company, R-HUB TurboMeeting makes it easy, fast, and secure.

With R-HUB TurboMeeting, scheduling meetings and conferences is a breeze. Once you have made the invitations, you can simply send them from your Microsoft Outlook calendar or other email tools, or via Instant Messaging with prefilled meeting details. Once the meeting is in progress, you and your attendees can painlessly collaborate with each other as anyone in the meeting can share his desktop display and grant access and control to other members in the meeting.

Most meetings and conferences, if not all, are more effective when attendees see each other face to face. R-HUB TurboMeeting provides you with webcam support, enabling you to see other people in the meeting. The software can support up to 11 webcams simultaneously per session. Audio clarity is topnotch as well, making it easy for attendees to engage each other in a conversation. TurboMeeting supports audio conferencing via cell phones, smart phones or landline telephone as well.

Overview of TurboMeeting Features

  • Free mobile apps
  • PC and MAC compatible
  • Up to 3000 attendees
  • Universal Attendance
  • Firewall & Proxy friendly
  • Schedule in advance
  • Outlook integration
  • Detailed reporting
  • Lock meeting session
  • Hide attendee lists
  • Remote printing
  • Polling
  • File transfer to one or all attendees
  • Desktop sharing
  • Specific application sharing
  • Stop or pause sharing
  • Privacy protection
  • Multi-monitor support
  • One-click recording of desktop, audio, and video
  • Built-in player
  • Publish in AVI, Flash, and WMV
  • Allow or disallow attendees to record

What Problems Will TurboMeeting Solve?

1. R-HUB servers allow an unlimited number of users to host meetings. So, any sales person could use TurboMeeting to host a web conference or video conference. Anyone on the IT staff can run remote support sessions.

2. TurboMeeting’s “Webinar” meeting type allows attendees to join in a web browser without any download.

3. TurboMeeting allows up to 30 webcams in one meeting and the servers support up to 3000 participants across all meetings.

TurboMeeting Position In Our Categories

Bearing in mind businesses have unique business wants, it is only rational they steer clear of paying for an all-encompassing, “perfect” solution. Still, it is hard to find such application even among branded software solutions. The rational step to undertake is to list the different main factors which demand careful thought such as major features, pricing, technical skill capability of staff members, organizational size, etc. Next, you should double down on the product research exhaustively. Read some TurboMeeting reviews and look over each of the software options in your shortlist in detail. Such well-rounded product research ascertains you circumvent poorly fit applications and buy the system which offers all the aspects you require business requires in sustaining growth.

Position of TurboMeeting in our main categories:

TOP 100

TurboMeeting is one of the top 100 Communications Software products

TurboMeeting is also listed in the following subcategories:

Every company has different wants and needs a software that can be personalized for their size, kind of workers and clients, and the specific industry they are in. For these reasons, no platform can provide perfect features off-the-shelf. When you try to find a software app, first be sure what you need it for. Read some TurboMeeting Video Conferencing Software reviews and ask yourself do you need basic functionality or do you need sophisticated tools? Are there any industry-specific functionalities that you are seeking? Find the answers to these queries to aid your search. There are lots of aspects that you need to consider and these include your finances, specific business wants, your organization size, integration needs etc. Take your time, use a few free trials, and finally zero in on the app that offers all that you require to enhance your company efficiency and productivity.

How Much Does TurboMeeting Cost?

TurboMeeting Pricing Plans:

Free Trial

TurboMeeting

Starts at $395

TurboMeeting offers Secure HD Telepresence Video & Web Conferencing & Remote Support/Access Servers packages with price starting at $395. Contact R-HUB for more enterprise pricing information and other product details.

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We realize that when you make a decision to buy Video Conferencing Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and TurboMeeting reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with TurboMeeting. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • On Premise

Language Support

  • English

Pricing Model

  • One-time payment
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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TurboMeeting Comparisons

TurboMeeting user reviews

Have been using the product for a number of years and it is a great tool for remote support.

Read full review >
Ted Obartel
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 21.06.2017 Company Size: 1-10 Employees Industry: Information Technology and Services

Solid product with a great price point

Read full review >
James Morris
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 01.06.2017 Company Size: 51-100 Employees Industry: Primary/Secondary Education

I love this product.

Read full review >
Goutam Dastider
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 01.06.2017 Company Size: More than 100 Employees Industry: Computer Software

Problem free for 7 years.

Read full review >
Albert Lao
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 01.06.2017 Company Size: More than 100 Employees Industry: Research

Using for meetings AND computer support AND Android phone support

Read full review >
Chris Hansen
4/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 01.06.2017 Company Size: More than 100 Employees Industry: Hospital & Health Care

What are TurboMeeting pricing details?

TurboMeeting Pricing Plans:

Free Trial

TurboMeeting

Starts at $395

TurboMeeting offers Secure HD Telepresence Video & Web Conferencing & Remote Support/Access Servers packages with price starting at $395. Contact R-HUB for more enterprise pricing information and other product details.

What integrations are available for TurboMeeting?

TurboMeeting integrates with Outlook and most major email readers in addition to offering integration with Google Mail and Yahoo Mail.

TurboMeeting average rating:

Average score
5/5 (8 user reviews)
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

John Davison

PROS: I have used this appliance in two agencies I have worked in. As a matter of fact, I have assisted in purchasing it in each of them. When comparing the cost to the alternative vendors, there was no comparison. One of the biggest reasons I moved to this solution is the ability to download the client to a computer without the need for administrative credentials, as our users do not have those rights. From an IT point of view, we love the ability to connect to computers outside our network, without the users needing admin rights, and then be able to elevate TurboMeeting in the session, without user assistance other than clicking a single button. Then there is an option to reboot the remote PC into safe mode, with networking support, and auto reconnects once in safe mode!!! Also, the ability to use LDAP domain authentication is very handy in our large organization. Other solutions we have used have required reconnecting the session after network changes have been made. For example, when we troubleshoot VPN sessions, once connected to the VPN we have previously had to reconnect after the user attaches to a VPN session. TurboMeeting/RHUB appliances seem automatically detect there is a change in the network connection and attaches to the session. Overall, we LOVE this appliance for ALL of its functionality.

CONS: There have been times I have had to wait for fixes to the firmware in order for our environment to work correctly. But there are two sides to that scenario... because of their great customer support, it didn't take a year for these kinds of fixes to take place. As soon as I brought up the problems, they began working on them. That is the kind of company this is. I have also had to reboot the appliance a few times, due to no response on the network. But no more often than once every 2 to 3 months.

Reviewed 3 years ago

Read full review >

The least favorable review

Karen Meese

PROS: Ease of set-up and user friendly. The customer support available is phenomenal - immediate help when needed, no need to answer a bunch of prompts as you actually get to speak to someone! We see attendees on the screen and they see those at the meeting table --- it is almost like having them at the table. Audio is also heard both ways. This has added great value to the meetings, and to my business. This is state-of-the-art for this industry.

CONS: Occasional difficulty with those trying to join our meeting. NOTE: this is most often an issue on our end, not on the part of the product.

Reviewed 3 years ago

Read full review >

More reviews from 8 actual users:

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Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

Have been using the product for a number of years and it is a great tool for remote support.

Read full review >
Ted Obartel
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 21.06.2017 Company Size: 1-10 Employees Industry: Information Technology and Services

PROS: There are no monthly fees. It is simple to setup and start using. The support team, is quick to respond, though I rarely need support.

CONS: No real cons from my perspective. It does what I need which is provide remote PC and mac support to my customers. Good product.

What do you think about this review? Great Poor

Solid product with a great price point

Read full review >
James Morris
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 01.06.2017 Company Size: 51-100 Employees Industry: Primary/Secondary Education

PROS: For less cost than just about every competitor, I get as many or more features than all of the others. The product works very well and it's platform agnostic abilities allow anyone to use it effectively and efficiently. When I've wanted a feature modified, their engineering team has always tried to implement it in a reasonable amount of time.

CONS: There are no problems with TurboMeeting that I can think of.

What do you think about this review? Great Poor

I love this product.

Read full review >
Goutam Dastider
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 01.06.2017 Company Size: More than 100 Employees Industry: Computer Software

PROS: Value for money / Security, we have full control over the appliance, easy maintenance, we are rarely calling Turbo Meeting support.

CONS: Sometimes we face problems with voice quality during sessions, especially long distance customers. Also, we are facing problem from Mac system.

What do you think about this review? Great Poor

Problem free for 7 years.

Read full review >
Albert Lao
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 01.06.2017 Company Size: More than 100 Employees Industry: Research

PROS: Does what it needs to do (web conferencing, HD video conference, Remote Support, Remote Access - I like the simplicity of the user interface and administration - Maintenance Free - Used the TM250 for 7 trouble-free years - Push Updates from RHUB - More cost effective than Webex

CONS: Some might say the UI is a bit crude but it does work for me. We just upgraded to a TMA - 20. When I got the package, my first reaction was "Did they send me the right hardware?" The package was small and light. When I opened it, it was smaller in Length and Width of an iPhone 7. Our old unit was a TM-250 which was the size of a Zotac micro-computer. Can't believe something this small can be an improvement over what we currently have. This isn't a "con" but more of a feedback. If it works as well as our old one with the new footprint then that is amazing. The only problem I ever had with this product is running out of licenses.

What do you think about this review? Great Poor

Using for meetings AND computer support AND Android phone support

Read full review >
Chris Hansen
4/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 01.06.2017 Company Size: More than 100 Employees Industry: Hospital & Health Care

PROS: Solid product. Easy to use. Can run from the installed application or the Internet Website interface. Works well for meetings. Works well for remote support onto computers. Allows me to see the screen on an Android phone. If there is a question or issue, (almost never) the support staff is great.

CONS: We started to use this product for cell phone support for our users. When viewing an Android phone, I can't CONTROL the Android phone with the software, only view it.

What do you think about this review? Great Poor

TurboMeeting is very reliable and R*HUB is a great technology partner!

Read full review >
Dan Sweeney
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 01.06.2017 Company Size: More than 100 Employees Industry: Consumer Services

PROS: TurboMeeting is very easy to use for our in-house support staff, our external contractors, and our customers. In the rare situations where we need support, our rep and his team have always been quick to respond and very helpful in providing guidance and resolutions. The yearly cost of this technology is minimal compared to the excellent reliability, usability and support!

CONS: We are generally very happy with the product. Occasionally we'll run into a snag if the customer/user who we are connected to is not an Administrator on the computer, but we can verbally guide them through necessary steps while observing their desktop.

What do you think about this review? Great Poor

The best, most cost effective solution money can buy!

Read full review >
John Davison
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 31.05.2017 Company Size: 51-100 Employees Industry: Government Administration

PROS: I have used this appliance in two agencies I have worked in. As a matter of fact, I have assisted in purchasing it in each of them. When comparing the cost to the alternative vendors, there was no comparison. One of the biggest reasons I moved to this solution is the ability to download the client to a computer without the need for administrative credentials, as our users do not have those rights. From an IT point of view, we love the ability to connect to computers outside our network, without the users needing admin rights, and then be able to elevate TurboMeeting in the session, without user assistance other than clicking a single button. Then there is an option to reboot the remote PC into safe mode, with networking support, and auto reconnects once in safe mode!!! Also, the ability to use LDAP domain authentication is very handy in our large organization. Other solutions we have used have required reconnecting the session after network changes have been made. For example, when we troubleshoot VPN sessions, once connected to the VPN we have previously had to reconnect after the user attaches to a VPN session. TurboMeeting/RHUB appliances seem automatically detect there is a change in the network connection and attaches to the session. Overall, we LOVE this appliance for ALL of its functionality.

CONS: There have been times I have had to wait for fixes to the firmware in order for our environment to work correctly. But there are two sides to that scenario... because of their great customer support, it didn't take a year for these kinds of fixes to take place. As soon as I brought up the problems, they began working on them. That is the kind of company this is. I have also had to reboot the appliance a few times, due to no response on the network. But no more often than once every 2 to 3 months.

What do you think about this review? Great Poor

An amazing product at a very reasonable price point.

Read full review >
Karen Meese
4/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 31.05.2017 Company Size: 1-10 Employees Industry: Financial Services

PROS: Ease of set-up and user friendly. The customer support available is phenomenal - immediate help when needed, no need to answer a bunch of prompts as you actually get to speak to someone! We see attendees on the screen and they see those at the meeting table --- it is almost like having them at the table. Audio is also heard both ways. This has added great value to the meetings, and to my business. This is state-of-the-art for this industry.

CONS: Occasional difficulty with those trying to join our meeting. NOTE: this is most often an issue on our end, not on the part of the product.

What do you think about this review? Great Poor
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Reviewed By Jenny Chang
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