Problem free for 7 years.

What are the best aspects of this product?

Does what it needs to do (web conferencing, HD video conference, Remote Support, Remote Access
- I like the simplicity of the user interface and administration
- Maintenance Free
- Used the TM250 for 7 trouble-free years
- Push Updates from RHUB
- More cost effective than Webex

What aspects are problematic or could work better?

Some might say the UI is a bit crude but it does work for me.
We just upgraded to a TMA - 20. When I got the package, my first reaction was "Did they send me the right hardware?" The package was small and light. When I opened it, it was smaller in Length and Width of an iPhone 7. Our old unit was a TM-250 which was the size of a Zotac micro-computer. Can't believe something this small can be an improvement over what we currently have. This isn't a "con" but more of a feedback. If it works as well as our old one with the new footprint then that is amazing. The only problem I ever had with this product is running out of licenses.

What features/services would you like to see in future versions of this product?

I cannot think of any.

What specific problems in your company were solved by this product?

Our users us this daily internally with our own employees and externally with clients. This product is instrumental in providing web based conferencing functionality and in making our teams more productive.

Are you a current user of this product?

Yes