TurboMeeting is very reliable and R*HUB is a great technology partner!

What are the best aspects of this product?

TurboMeeting is very easy to use for our in-house support staff, our external contractors, and our customers. In the rare situations where we need support, our rep and his team have always been quick to respond and very helpful in providing guidance and resolutions. The yearly cost of this technology is minimal compared to the excellent reliability, usability and support!

What aspects are problematic or could work better?

We are generally very happy with the product. Occasionally we'll run into a snag if the customer/user who we are connected to is not an Administrator on the computer, but we can verbally guide them through necessary steps while observing their desktop.

What features/services would you like to see in future versions of this product?

I cannot think of any right now.

What specific problems in your company were solved by this product?

Ease of use. Reliability. Great support from R*Hub!

Are you a current user of this product?

Yes