What are the best aspects of this product?
There are no monthly fees. It is simple to setup and start using. The support team, is quick to respond, though I rarely need support.
What aspects are problematic or could work better?
No real cons from my perspective. It does what I need which is provide remote PC and mac support to my customers. Good product.
Are you a current user of this product?
Yes
What is your role with this product?
How long have you been using this product?
1-3 years
What is your company size?
1-10 Employees
What is your industry?
Information Technology and Services
How did your company implement this product?
on premise
How long did it take to set up this product?
less than 1 hour
How many people in your company actively use this product?
several employees
What is the primary use of this product in your company?
both B2B & B2C
What was the cost of implementing this product?
$1995
What is your total annual cost for using this product?
$399
How long is your contract with the vendor?
Unlimited
Did you get any discount for this product? How much?
No
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