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User review of Twilio Platform

Easy to integrate with our CRM system

- by Jacey

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
5out of 7
Good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

Tracking logs has been easier with Twilio. The app is easy to use and easy to navigate. Their support is also knowledgeable and they really take care of their clients.

What aspects are problematic or could work better?

We experienced a minor problem with the SIP integration.

What specific problems in your company were solved by this product?

The logs are stored in our CRM for easy monitoring.

Are you a current user of this product?

Yes

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

N/A

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.