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User review of Twilio Platform

Excellent application

- by Landen

USER SATISFACTION

RECOMMENDATION
5 out of 7
Quite likely
COST EFFICENCY
4out of 7
Acceptable
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
3out of 5
ok
CUSTOMER SUPPORT
3out of 5
ok

PROS & CONS

What are the best aspects of this product?

Twilio lets us use WhatsApp's web version even without a phone, so it is definitely convenient and organized. We can dedicate two accounts for our business, one on my phone and one on the computer to handle customers' emails. Everything is organized.

What aspects are problematic or could work better?

I needed to learn some programming. Twilio assigns the number for the web version of WhatsApp.

What specific problems in your company were solved by this product?

Email marketing and sending communication with customers.

Are you a current user of this product?

No

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

N/A

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.