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User review of Twilio Platform

Great for text messaging customers

- by Adrain

USER SATISFACTION

RECOMMENDATION
5 out of 7
Quite likely
COST EFFICENCY
5out of 7
Good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
3out of 5
ok

PROS & CONS

What are the best aspects of this product?

Helpful and knowledgeable customer service.

What aspects are problematic or could work better?

Generating reports was a little confusing. I hope for a more detailed reporting as well.

What specific problems in your company were solved by this product?

Real time text messaging our clients.

Are you a current user of this product?

Yes

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Marketing and Advertising

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.