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User review of TypeForm

Great solution for collecting feedback

- by Ramona

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

I use Typeform to gather feedback and info from my clients and customers. I use it in a more productive way: before launching new course, I run a test, then use this product to build survey so I can collect feedback from my customers. This tool is extremely easy to use, looks fantastic and I have found that my students enjoy filling out a survey.

What aspects are problematic or could work better?

There is an issue I constantly run into and I’m not sure whether it is Typeform fault or not, but, when I export long responses to Excel it takes a lot of formatting in order to make it legible.

What specific problems in your company were solved by this product?

Typeform is wonderful tool for gathering information and feedback from my customers and students. Thanks to its surveys I can improve my service and products in order to understand my customers’ needs.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Graphic Design

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

most employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.