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TypeForm Review

TypeForm
Our score: 8.6 User satisfaction: 100%

What is TypeForm?

TypeForm is a survey software solution. Forms and surveys play a pertinent role for businesses, institutions, and organizations. But sadly, as technology is making everything else a lot easier, people are finding forms increasingly boring; regardless of how easy you try to make them.

Typeform aims to find a solution to this challenge by making forms exciting and a fun activity to fill. To make it happen, Typeform has changed the conventional ‘text and blank boxes’ structure of the forms, and uses many interactive mediums that make the target audience want to be the part of the exciting activity i.e. filling forms.  

Making a form on Typeform is very easy yet a lot different from the other available apps in the market.  The unique features, the responsiveness of the forms to various gadgets, and many other advanced features make the Typeform stand out from the competition.

Overview of TypeForm Benefits

At Typeform, making forms is as easy as a walk in the park. With a drag and drop feature along with the availability of numerous items, you get a lot of flexibility and ease in creating forms of your liking. The questions types may include multiple choice questions, pictures to choose from, rating scales, and opinion scales allow you to cater to the multiple interests of your target audience. Moreover, the interactive and user-friendly interface of Typeform acts as the cherry on the top to create exciting and meaningful forms and surveys.

The free API provided by Typeform is developed keeping in mind the practical application and easy deployment.  The API allows you to integrate your surveys and forms with other applications. Along with the free API, Typeform has data export options that make your job more convenient.

Another exciting feature that makes Typeform more powerful as a tool to create your forms and surveys is the ‘Logic Jumps.’ With ‘Logic Jumps,’ you can integrate your own survey logic with the Typeform tools.

With Typeform, the return rate of your surveys and forms increases manifolds; providing you with the more credible and dependable data to further process and get accurate results based on them. And one of most exciting features is that you can make unlimited forms and surveys even with the free account.

All the features discussed above, when combined, make your surveys and forms highly attractive and coax more and more of your target audience to fill the forms.

Overview of TypeForm Features

  • Unlimited forms and surveys can be created with the free account
  • Free API
  • Data Export options
  • Option to use templates/Design own themes
  • 128-bit SSL encryption
  • Answer Piping
  • Hidden fields
  • Logic Jump feature
  • Can be connected with over 200 services through Zapier
  • Pricing Calculator

TypeForm Position In Our Categories

Because companies have specific business-related requirements, it is only wise they avoid seeking a one-size-fits-all, “perfect” software. At any rate, it would be almost impossible to try to pinpoint such a software solution even among well-known software products. The correct thing to undertake should be to set down the various vital functions which need research like crucial features, price terms, skill aptitude of the employees, business size, etc. The second step is, you must double down on the research fully. Have a look at some of these TypeForm reviews and scrutinize each of the solutions in your shortlist more closely. Such well-rounded research guarantees you drop mismatched software products and pay for the system which meets all the tools your company requires for success.

Position of TypeForm in our main categories:

TOP 10

TypeForm is one of the 10 most popular Forms Automation Software products

TOP 20

TypeForm is one of the 20 Survey Software products

If you are considering TypeForm it may also be a good idea to analyze other subcategories of Survey Software gathered in our base of SaaS software reviews.

Since each organization has particular business needs, it is advisable for them to refrain from searching for a one-size-fits-all faultless software application. Needless to say, it would be futile to try to find such a system even among popular software applications. The smart thing to do would be to catalog the various vital factors that require consideration such as key features, budget, skill levels of staff members, company size etc. Then, you should do your research thoroughly. Read some TypeForm Survey Software reviews and investigate each of the other solutions in your shortlist in detail. Such comprehensive groundwork can make certain you reject ill-fitting applications and zero in on the app that presents all the features you need for business success.

How Much Does TypeForm Cost?

TypeForm Pricing Plans:

Free Trial

BASIC

Free

PRO

$35/Month

PRO+

$70/Month

TypeForm offers a free basic plan, and two professional SMB and enterprise pricing packages for you to choose from. Here are the details:

BASIC – Free

  • Unlimited number of mobile ready forms
  • Access to date API
  • Encryption
  • Answer Piping
  • Data export
  • Templates/own designs
  • Notification through email

PRO – $35/Month

  • Includes all BASIC features
  • Logic Jump
  • Customized ‘Thank you’ screen
  • Pricing and scoring calculators
  • Respondent notifications
  • File upload (2 GB)feature
  • Pricing field

PRO+ – $70/Month

  • Includes all PRO features
  • Typeform brand can be removed from the forms
  • Prioritized support
  • File upload (4 GB)feature
  • Team can be invited to collaborate
  • Webhooks

User Satisfaction

Positive Social Media Mentions 33
Negative Social Media Mentions 0

We realize that when you make a decision to buy Survey Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and TypeForm reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with TypeForm. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Linux
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • Open API

Language Support

  • English

Pricing Model

  • Free
  • Monthly payment
  • Annual Subscription

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

Popular TypeForm Alternatives

Top Competitors To TypeForm By Price

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Product name:
Score:
Satisfaction:
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TypeForm Comparisons

TypeForm user reviews

The forms are beautiful to look at

Read full review >
Brittany
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 20.11.2019 Company Size: Industry: Law Practice

Great look and easy to use as well

Read full review >
Rosamond
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 31.10.2019 Company Size: Industry: N/A

Forms get more responses with this tool

Read full review >
Ned
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 25.10.2019 Company Size: Industry: Non-Profit Organization Management

User-friendly

Read full review >
Josh
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 20.10.2019 Company Size: Industry: Marketing and Advertising

Great to use when conducting surveys

Read full review >
Jettie
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 13.10.2019 Company Size: Industry: N/A

What are TypeForm pricing details?

TypeForm Pricing Plans:

Free Trial

BASIC

Free

PRO

$35/Month

PRO+

$70/Month

TypeForm offers a free basic plan, and two professional SMB and enterprise pricing packages for you to choose from. Here are the details:

BASIC – Free

  • Unlimited number of mobile ready forms
  • Access to date API
  • Encryption
  • Answer Piping
  • Data export
  • Templates/own designs
  • Notification through email

PRO – $35/Month

  • Includes all BASIC features
  • Logic Jump
  • Customized ‘Thank you’ screen
  • Pricing and scoring calculators
  • Respondent notifications
  • File upload (2 GB)feature
  • Pricing field

PRO+ – $70/Month

  • Includes all PRO features
  • Typeform brand can be removed from the forms
  • Prioritized support
  • File upload (4 GB)feature
  • Team can be invited to collaborate
  • Webhooks

What integrations are available for TypeForm?

TypeForm offers fully-functional integration with Zapier.

TypeForm average rating:

Average score
4.5/5 (17 user reviews)
4/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Jettie

PROS: I like how this is integrated with Google Analytics, and how easy it easy to take the answers collected with this tool and import it to Google Sheets. It makes it easier to share with other members of the team. I also appreciate how easy it is to use. I can make a nice-looking survey simply by dragging and dropping elements. It's great to use when you want to take a basic look at your audience.

CONS: I have encountered some trouble with the +PRO plan, which is a shame considering that it's a paid plan. It can also get a little confusing when I use this to manage multiple users.

Reviewed 8 months ago

Read full review >

The least favorable review

Henrietta

PROS: With TypeForm I can create surveys easily. This product has simple drag-and-drop support and many other features so you can create various question types. You can create multiple choice questions, opinion scales, rating scales and even picture choices. The interface is intuitive. Its API data is extremely practical and well-documented. We are able to integrate our surveys with its data API. There are other features that are very useful like logic jumps and data export features.

CONS: What I don’t like is that I need to write each option manually, and this takes lot of time, otherwise I cannot import data to dropdown questions. It would be great if they could implement the horizontal option as a direction for survey pages.

Reviewed 9 months ago

Read full review >

More reviews from 17 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

The forms are beautiful to look at

Read full review >
Brittany
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 20.11.2019 Company Size: Industry: Law Practice

PROS: I love how aesthetically pleasing the forms are since it makes it easy to review the responses I receive. That saves me a lot of time that I can then use for other tasks. I also like how easy it easy to export the data into different formats since it makes it so much easier to analyze the responses. I think I get the feedback that I need when I use these forms because they are easy on the eyes so people don't feel imposed upon when filling it up.

CONS: I think the price point for the paid version is a little steep. I think it should be priced a little lower, although it seems like other similar services are around the same price.

What do you think about this review? Great Poor

Great look and easy to use as well

Read full review >
Rosamond
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 31.10.2019 Company Size: Industry: N/A

PROS: The thing that I love the most about this is how responsive and amazing their customer support team is. All of my concerns have always been handled immediately and they are always helpful and available. I also appreciate how new functions are being added to their site regularly, and how they've remained user-friendly despite these additions.

CONS: The only problem I've had with this is when they changed their form editor, but even then it was easy to learn and I grasped it pretty quickly. Other than that I don't think there's anything about this to complain about.

What do you think about this review? Great Poor

Forms get more responses with this tool

Read full review >
Ned
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 25.10.2019 Company Size: Industry: Non-Profit Organization Management

PROS: There are a lot of things that I love about this tool. For one thing, the forms you create with it can be very interactive. You can add images, gifs, and videos, so it doesn't look so bland and users who fill it up won't find it so tedious. I also appreciate how easy it is to use, and how it gives me multiple templates so even if I'm not an expert on statistics, I can still come up with valid surveys. It's also made it easy for me to spot any mistakes thank to being able to see the Preview and Edition screens at the same time. The surveys are also very customizable, and utilizes logic jumps so the surveys respondents respond to match their "type."

CONS: While the free version is great, it is a little limited compared to the paid version of this tool. I also experienced some slowdown when it came to the system showing me charts that involved extensive amounts of data.

What do you think about this review? Great Poor

User-friendly

Read full review >
Josh
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 20.10.2019 Company Size: Industry: Marketing and Advertising

PROS: I like how this is integrated with Google Analytics, and how easy it easy to take the answers collected with this tool and import it to Google Sheets. It makes it easier to share with other members of the team. I also appreciate how easy it is to use. I can make a nice-looking survey simply by dragging and dropping elements. It's great to use when you want to take a baic look at your audience.

CONS: I do love its simplicity but that same simplicity also means you can't do more advanced statistical studies with it. They could maybe add that in future versions because as of now you need to go to a different tool to do that.

What do you think about this review? Great Poor

Great to use when conducting surveys

Read full review >
Jettie
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 13.10.2019 Company Size: Industry: N/A

PROS: I like how this is integrated with Google Analytics, and how easy it easy to take the answers collected with this tool and import it to Google Sheets. It makes it easier to share with other members of the team. I also appreciate how easy it is to use. I can make a nice-looking survey simply by dragging and dropping elements. It's great to use when you want to take a basic look at your audience.

CONS: I have encountered some trouble with the +PRO plan, which is a shame considering that it's a paid plan. It can also get a little confusing when I use this to manage multiple users.

What do you think about this review? Great Poor

Use this for improved customer relationships.

Read full review >
Renee
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 12.10.2019 Company Size: Industry: N/A

PROS: What I like about Typeform is that it allows me to interact and glean insight from my customers in a speedy, easy, and efficient manner. Don’t be deceived by how low-cost this program is, it is packed with features for all your survey-making needs. Through it, we’ve been able to get feedback from our customers and create an actionable plan to cater to their needs better.

CONS: Nothing. Everything works perfectly fine on our end.

What do you think about this review? Great Poor

Great tool for creating surveys

Read full review >
Jessie
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 28.09.2019 Company Size: More than 100 Employees Industry: Internet

PROS: I love Typeform’s design that attracts users to complete all the questions. The process of filling the forms is not boring or business like but it’s fun. I love the fact that I can get great response rates when I launch my surveys. I am able to customize each survey with various templates. I get an easy access of summary statistics when people finish the survey, the results can be seen immediately. The other good thing about Typeform is that works perfectly on mobile device.

CONS: To be honest, I don’t want to use the Typeform design for large scale surveys, I think that for these kind of surveys is better if I use traditional design.

What do you think about this review? Great Poor

Had a great experience using this to collect feedback

Read full review >
Scarlett
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 15.09.2019 Company Size: Industry: N/A

PROS: The best thing about this is how easy it is to customize. I can easily make it fit the branding of our company and it works great as well. I can collect relevant information from customers and at the same time make sure that the surveys they get are easy to look at.

CONS: I do wish they had a more consumer-friendly price point. There's quite a price tag attached if you decide to move to a paid plan from a free plan.

What do you think about this review? Great Poor

Great solution for collecting feedback

Read full review >
Ramona
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 09.09.2019 Company Size: More than 100 Employees Industry: Graphic Design

PROS: I use Typeform to gather feedback and info from my clients and customers. I use it in a more productive way: before launching new course, I run a test, then use this product to build survey so I can collect feedback from my customers. This tool is extremely easy to use, looks fantastic and I have found that my students enjoy filling out a survey.

CONS: There is an issue I constantly run into and I’m not sure whether it is Typeform fault or not, but, when I export long responses to Excel it takes a lot of formatting in order to make it legible.

What do you think about this review? Great Poor

I can create my surveys to look more attractive with TypeForm

Read full review >
Henrietta
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 04.09.2019 Company Size: More than 100 Employees Industry: Information Technology and Services

PROS: With TypeForm I can create surveys easily. This product has simple drag-and-drop support and many other features so you can create various question types. You can create multiple choice questions, opinion scales, rating scales and even picture choices. The interface is intuitive. Its API data is extremely practical and well-documented. We are able to integrate our surveys with its data API. There are other features that are very useful like logic jumps and data export features.

CONS: What I don’t like is that I need to write each option manually, and this takes lot of time, otherwise I cannot import data to dropdown questions. It would be great if they could implement the horizontal option as a direction for survey pages.

What do you think about this review? Great Poor

Just when I thought the old version was already good enough. . .

Read full review >
Xavier
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 07.08.2019 Company Size: Industry: Information Technology and Services

PROS: Typeform has recently rolled out new updates, and I am beyond impressed! I didn’t think that the first version needed any upgrades, but this new version? Just wow. It’s so much faster and the new features and the performance are just top-notch. Ever since we started using Typeform, we’ve been able to publish surveys that are truly within our branding. It gives us the freedom and eases that we look for in every survey-making platform. Not to mention, the program is mobile-friendly too so we can edit and send out these surveys on the go.

CONS: Although Typeform has been helped us churn out a lot of surveys, I’d like to be able to upload our design files so we can incorporate those into our surveys. Right now, all available photos and illustrations are from the program’s database and this can be quite limiting.

What do you think about this review? Great Poor

Convenient tool for online registrations.

Read full review >
Payton
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 02.08.2019 Company Size: Industry: N/A

PROS: I think Typeform is a great online registration tool! I’ve recently used it as a booking platform and it worked without a hitch. My customers did not encounter any issue and they were able to secure their slots easily. It’s also very convenient how this program integrates seamlessly with Google Sheets. This way, I don’t have to manually type in all the customer details into my excel files.

CONS: I don’t have any negative thing to say about this program. The only thing I would change, if the developers are open to it, is to remove the unnecessary “click to submit” slide at the end of the registration form.

What do you think about this review? Great Poor

Gives us the market insight we need.

Read full review >
Elwyn
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 01.08.2019 Company Size: Industry: N/A

PROS: One thing I like about Typeform is how they layout their question items. Instead of listing all of it in one go (which can be overwhelming to look at), what Typeform does is to hand out one question per page to the readers. It’s more deliberate and encourages a more thought-out answer, I believe. But that’s just one thing. I also love how uncomplicated it is to create surveys with this program. Even without special training, I believe that anyone can create surveys of their own. The dashboard is straightforward and very easy to navigate in. If you’re unsure about committing to this program fully, you can always try out the free version first.

CONS: Their most premium version does not have much of an edge from its competitors. I think it’s quite pricey for the features that it offers. If they were to add more tools, maybe it will be more worth it.

What do you think about this review? Great Poor

Surveying paired with an interactive logic.

Read full review >
Omar
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 09.10.2018 Company Size: More than 100 Employees Industry: Information Technology

PROS: It's a cinch when making surveys with Typeform. It comes with a drag-and-drop functionality. There a numerous items for different kinds of questions. Typeform data API is really made for practical use and documented really well. The most important features of all are their data export choices and logic jumps.

CONS: There's no option for importing data to the dropdown questions. Every single option had to be written manually and that takes up too much time. The only direction present for survey pages is vertical. No horizontal optinon is present.

What do you think about this review? Great Poor

Surveying paired with an interactive logic.

Read full review >
Alyssa
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 06.10.2018 Company Size: More than 100 Employees Industry: Information Technology

PROS: It's a cinch when making surveys with Typeform. It comes with a drag-and-drop functionality. There a numerous items for different kinds of questions. Typeform data API is really made for practical use and documented really well. The most important features of all are their data export choices and logic jumps.

CONS: There's no option for importing data to the dropdown questions. Every single option had to be written manually and that takes up too much time. The only direction present for survey pages is vertical. No horizontal optinon is present.

What do you think about this review? Great Poor

An awesome way for receiving feedback.

Read full review >
Irma
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 27.02.2018 Company Size: More than 100 Employees Industry: Graphic Design

PROS: I like how I'm able to make use of Typeform to gather feedbak and data for both my customers and clients. For instance, when it's time for me to start off with a new course, I do a beta test. Then I utilize Typeform as a survey to gain reception from students. It's very easy to use with Typeform. I'm starting to notice how students would likely opt to fill in a Typeform survey compared to other survey services.

CONS: The thing that I hate most is when I wind up with lengthy responses and moving all them to an Excel spreadsheet. It involves plenty of formats to make the whole thing legible. I'm not at all sure if Typeform is to blame. But it can be frustrating at times.

What do you think about this review? Great Poor

An awesome way for receiving feedback.

Read full review >
Wendy
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 11.01.2018 Company Size: More than 100 Employees Industry: Graphic Design

PROS: I like how I'm able to make use of Typeform to gather feedbak and data for both my customers and clients. For instance, when it's time for me to start off with a new course, I do a beta test. Then I utilize Typeform as a survey to gain reception from students. It's very easy to use with Typeform. I'm starting to notice how students would likely opt to fill in a Typeform survey compared to other survey services.

CONS: The thing that I hate most is when I wind up with lengthy responses and moving all them to an Excel spreadsheet. It involves plenty of formats to make the whole thing legible. I'm not at all sure if Typeform is to blame. But it can be frustrating at times.

What do you think about this review? Great Poor
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Reviewed By Jenny Chang
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