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User review of Unmetric

Great and intuitive product

- by Carole

USER SATISFACTION

RECOMMENDATION
5 out of 7
Quite likely
COST EFFICENCY
5out of 7
Good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

We can easily pull competitive reporting in Unmetric. This is intuitive tool that automatically completes series of analysis and graphs. I love its ideate section tool and email alerts that we get whenever one of our competitors does something interesting. I also love the reporting section because we are able to pull basic reports about our social channels.

What aspects are problematic or could work better?

What I consider dislike about Unmetric is its pricing system, it’s not transparent and I get charged a UniqueQ when I do something into the system. Additionally, I think that the calculating engagement score is weak. All the options are based on the number of fans you have on your channel rather than the reaching of the contents. I thinks this is because the social networks don’t make an easy access of reach data of posts.

What specific problems in your company were solved by this product?

I’m using it mostly for competitive reporting. I have found that its Get Inspired Section is somewhat interesting but I haven’t used it fully. I need more time to explore all its options and capabilities.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Marketing and Advertising

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How many people in your company actively use this product?

most employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.

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