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User review of UpSafe

Reliability, ease of use

- by Sherine Azzam

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

Ease of use
feeling of security
protection of email content
reasonable price
safety or information
Google alternative that is hassle-free, responsive, and not draconian

What aspects are problematic or could work better?

Everything is positive so far. No dislikes.

What features/services would you like to see in future versions of this product?

I like how this backup has a really quick data retrieval method. When I lost my data a couple weeks ago on an app, I received it back within 5 minutes. Moreover the implementation of other Google products like Gmail makes it a lot easier to navigate and communicate data with my colleagues and send error and debug logs when necessary for recovery

What specific problems in your company were solved by this product?

Excellent backup of when documents were sent, with the attachments. Nothing is lost

Are you a current user of this product?

No

USER DETAILS

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Real Estate

USAGE & IMPLEMENTATION

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 week

How many people in your company actively use this product?

all employees

What is the primary use of this product in your company?

mostly B2B

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It keeps our data protected in case of emergencies.

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

Did you get any discount for this product? How much?

no

FEATURE DETAILS

Main Features

Data compression
3
ok
Access to open files
4
very good
Volumes
4
very good
Differential and incremental backups
4
very good
Schedules
3
ok
Encryption
4
very good
Transaction mechanism
3
ok
Versioned backups
3
ok
Data recovery
3
ok
Data deduplication
4
very good
Virtual server backup
3
ok
Privacy and control
4
very good
Data security
4
very good