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UpSafe Review

UpSafe
Our score: 8.8 User satisfaction: 100%

What is UpSafe?

UpSafe Office 365 and G Suite Cloud Backup is a software-as-a-service (SaaS) backup solution for small and medium-sized businesses that use Office 365 and Google suite of applications, including Gmail.

Specifically, UpSafe will back up and restore emails, calendars, contacts, shared documents and sharepoint sites (Office 365 only).

While many businesses today regularly task their IT departments to back up all company data locally using solid storage technologies and very high capacities at that, these are not as portable or easily accessed as cloud backup solutions offered by UpSafe.

A simple scenario best illustrates the reason why companies need to seriously consider cloud backup solutions to their data: consider a place like Florida where constant inclement weather plays havoc on the power grid system. While business operating in those hurricane-hit areas may have power backups in their own premises, who knows how those generators will also hold up against the devastation, and if they do, for how long?

Solid cloud backups, on the other hand, only takes minimal power requirement to access: you have a piece of computer hardware with internet connection and presto, you have all the data you will need without elaborate setup.

There is also another reason why you may want to utilize a cloud backup rather than hold all data locally: keeping only the data that matter daily frees up drain on the whole network and processing power of IT servers.

Another solution, delete all seemingly useless files sitting idly on the servers, may not be as practical as it first appears: who knows if those data might prove to be essential later on?

Again, there’s a good scenario for that: an employee may get into trouble with the law and the business for some reason in the future. Deleting the employee’s old files will certainly not help the case against him or her, but who knows what pieces of incriminating evidence may be dug up in his or her old files now safely secured in the cloud through UpSafe, for example?

This might be an extreme situation, really, but think of how it will help HR decide on an erring employee, perhaps for a lighter reason of issuing some disciplinary action.

Overview of UpSafe Benefits

Cost-effective solution with enterprise functionality

UpSafe offers services like full backup history or setting scheduled backups absolutely for free. Other vendors will charge you $5-10 for those basic services.

AES 256-bit encryption and we are 100% HIPAA/GDPR compliant for protection

These are strong security measures to ensure your backup remains as you intended for them. UpSafe goes one step further, replicating your stored data across multiple independent nodes for additional redundancy.

Direct restores of sharepoint groups and documents

If you are using Office 365 applications, this is a handy feature so you can revive information that may prove critical to your operations.

Solid support

UpSafe works individually with each customer within 24 hours after receiving issue reports or any inquiry.

Large discount program for non-profit, charity, educational, healthcare organizations

Pay as little as only $2 if you are coming from non-profit organizations, hardly to make any dent in your balance sheet at the end of the day.

Extremely easy to use

After downloading and installing the software, you can be out running within a few clicks through UpSafe’s famously intuitive, user-friendly interface.

Overview of UpSafe Features

  • Easy installation, configuration
  • Restore only selected messages
  • Incremental backup of Gmail account
  • Scheduled and manual backups
  • Email notifications
  • Search and restore, message level restore
  • Full or granular GApps and Office365 backup
  • Keep backup copy locally
  • Full backup log/history
  • Data encryption
  • Backup of Gmail, Drive, Calendar, Contacts and Sites
  • Backup to cloud storage of your choice
  • Self-service for organization users

What Problems Will UpSafe Solve?

Restore important, even critical information

We all know how that plays out: for some reason, an important email, document, contact has gone missing and hours spent looking for it turns out nothing. UpSafe removes all those unfortunate events entirely: once the company’s admin finished entering their account in UpSafe’s service, that missing piece of information is only 3 to 4 clicks away from coming back alive.

Address issues with GDPR/HIPAA compliance

If meeting GPRD/HIPAA compliance is proving to be a headache and costly for your company, turing to UpSafe removes this concern entirely out of the picture so you can focus on the business end of your venture, with full confidence and security.

UpSafe Position In Our Categories

Knowing that businesses have particular business needs, it is only practical that they steer clear of adopting a one-size-fits-all, ideal software solution. Nonetheless, it is troublesome to try to come across such application even among popular software systems. The clever step to undertake would be to set down the various vital aspects that merit examination such as crucial features, price terms, skill ability of staff, business size, etc. Next, you must conduct the research systematically. Go over some UpSafe analyses and check out each of the software solutions in your list more closely. Such well-rounded research guarantees you stay away from unfit apps and subscribe to the system which offers all the aspects you require company requires to achieve growth.

Position of UpSafe in our main categories:

TOP 20

UpSafe is one of the top 20 Backup Software products

If you are considering UpSafe it might also be sensible to analyze other subcategories of Backup Software collected in our base of B2B software reviews.

Every organization has different wants and requires a system that can be customized for their size, type of employees and clients, and the particular industry they are in. For these reasons, no software can provide perfect tools off-the-shelf. When you try to find a software system, first be sure what you want it for. Read some UpSafe Backup Software reviews and ask yourself do you need basic functionality or do you want complex tools? Are there any industry-specific tools that you are seeking? Obtain the answers to these queries to assist your search. There are plenty of elements that you need to consider and these include your budget, particular business requirements, your organization size, integration needs etc. Take your time, use a few free trials, and finally choose the app that presents all that you require to boost your firm efficiency and productivity.

How Much Does UpSafe Cost?

UpSafe Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Pricing is offered on by quote basis and depends on the following licensing arrangements:

  1. Office 365 for Professionals and Small Businesses: For companies with up to 25 workers and no special IT staff.
  2. Office 365 for Midsized Businesses: Has four levels to meet different companies’ needs.
  3. Office 365 for Kiosk Workers: Low-cost, online-only plans are best suited for delivering corporate email and collaboration tools to those who have never used them in the past.
  4. Office 365 for Education: Plans for schools and colleges.

User Satisfaction

Positive Social Media Mentions 2
Negative Social Media Mentions 0

We realize that when you make a decision to buy Backup Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and UpSafe reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with UpSafe. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Technical details

Devices Supported

  • Windows
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Free
  • Quote-based

Customer Types

  • Small Business
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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UpSafe Comparisons

UpSafe user reviews

Low maintenance solution for data backup

Read full review >
Naomi
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 30.11.2019 Company Size: 11-50 Employees Industry: Computer Software

A really dependable tool

Read full review >
Elise
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 05.11.2019 Company Size: More than 100 Employees Industry: Computer Software

It’s user-friendly and works well

Read full review >
Rickie
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 28.10.2019 Company Size: 1-10 Employees Industry: Information Technology and Services

Easy to use and not too expensive

Read full review >
General
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 10.10.2019 Company Size: 11-50 Employees Industry: N/A

A product that’s user-friendly

Read full review >
Kade
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 08.10.2019 Company Size: 1-10 Employees Industry: N/A

What are UpSafe pricing details?

UpSafe Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Pricing is offered on by quote basis and depends on the following licensing arrangements:

  1. Office 365 for Professionals and Small Businesses: For companies with up to 25 workers and no special IT staff.
  2. Office 365 for Midsized Businesses: Has four levels to meet different companies’ needs.
  3. Office 365 for Kiosk Workers: Low-cost, online-only plans are best suited for delivering corporate email and collaboration tools to those who have never used them in the past.
  4. Office 365 for Education: Plans for schools and colleges.

What integrations are available for UpSafe?

UpSafe runs on and uses Amazon Web Storage (AWS) and. It is compatible with Azure, Backblaze, Wasabi and any other S3-compatible storage.

UpSafe average rating:

Average score
4.7/5 (14 user reviews)
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Rickie

PROS: I like how setting it up and configurin it can be done in a couple of clicks. I also appreciate that the software's dashboard allows me to look at how my backup is doing. I also really like how it is priced and I think it is very much worth it.

CONS: In future versions of this solution, I think they should offer to option to backup local files.

Reviewed 4 months ago

Read full review >

The least favorable review

Sherine Azzam

PROS: Ease of use feeling of security protection of email content reasonable price safety or information Google alternative that is hassle-free, responsive, and not draconian

CONS: Everything is positive so far. No dislikes.

Reviewed 1 year ago

Read full review >

More reviews from 14 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

Low maintenance solution for data backup

Read full review >
Naomi
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 30.11.2019 Company Size: 11-50 Employees Industry: Computer Software

PROS: I love how simple and easy this is to use. You only need to log in once and it does all of the work for you. Syncing is also done transparently, which I also appreciate.

CONS: I think they could add a little more to the user interface, even in terms of aesthetics. There hae also been instances where it hasn't kept my folders organized, as well as moments where the documents in my drive were mismanaged.

What do you think about this review? Great Poor

A really dependable tool

Read full review >
Elise
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 05.11.2019 Company Size: More than 100 Employees Industry: Computer Software

PROS: The best thing about this is how quickly it can retrieve your data for you. I unfortunately lost my data some time ago, but thanks to this, I was able to get it back in a matter of minutes. I also really liked how they implemented Google products like Gmail, since it made navigating and communicating with my colleagues easier. Sending debug and error logs was another thing that this tool made easy. Another thing that I really appreciate was the Google Drive backup, because it made it easy for me to access data in the cloud wherever I was. Should my computer crash, I could use my mobile phone to look at my data. You really feel secure and confident that none of your data will disappear. Finally, I also appreciated the fact that backups can be automated, so I didn't have to worry if I forget to do it manually that day.

CONS: I think that this could still be more intuitive and user-friendly since I and my colleagues did contend with a steep learning curve when we first started using it. Installing and implementing was easy enough to do, but getting started on how to use and navigate the logs was another thing entirely. I think they should provide more detailed instructions for this in future versions.

What do you think about this review? Great Poor

It’s user-friendly and works well

Read full review >
Rickie
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 28.10.2019 Company Size: 1-10 Employees Industry: Information Technology and Services

PROS: I like how setting it up and configurin it can be done in a couple of clicks. I also appreciate that the software's dashboard allows me to look at how my backup is doing. I also really like how it is priced and I think it is very much worth it.

CONS: In future versions of this solution, I think they should offer to option to backup local files.

What do you think about this review? Great Poor

Easy to use and not too expensive

Read full review >
General
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 10.10.2019 Company Size: 11-50 Employees Industry: N/A

PROS: If I compare this to other similar products, I have to say that this is so much more user-friendly and easier to install. It is also better-priced compared to its competitors. The trial period that comes with is really helped us get familiar with how it works, and it didn't require constant IT support for us.

CONS: Frankly, I only have nice things to say about this product. There isn't anything about it that I don't like.

What do you think about this review? Great Poor

A product that’s user-friendly

Read full review >
Kade
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 08.10.2019 Company Size: 1-10 Employees Industry: N/A

PROS: I like how easy it was to install this tool on my computer. Another thing that I appreciate was how user-friendly the dashboard is. It was very intuitive and I didn't have much trouble understanding it. I also appreciated the fact that I could choose which apps and Google accounts would be backed up. Overall, this is a toll that I would happily recommend.

CONS: I don't have any big problems with this tool. If there's anything to improve on, I think they have to make it clear what it is that people get for each pricing bracket. Right now, I don't know what is included in my free trial and whether or not I need to upgrade the service.

What do you think about this review? Great Poor

You can be confident your files are safe

Read full review >
Esther
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 05.10.2019 Company Size: Industry: Human Resources

PROS: There are several things I appreciate when it comes to this tool. For one thing, it is so user-friendly. It's reasonably-priced and matches my needs. Definitely a worthy alternative to Google. I feel very secure and confident that my emails are protected and that my information is safe.

CONS: I only started using this because I was locked out of my Gmail account. That was a big deal for me since a decade of my personal and professional life was going to end up locked up there if I didn't do anything. In the time that I've used this, I haven't encountered anything that should be a major concern.

What do you think about this review? Great Poor

Works great and is user-friendly

Read full review >
Jaida
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 28.09.2019 Company Size: More than 100 Employees Industry: Computer Software

PROS: I like how setting this up was such a simple process. All I had to do from my end was to allow it access to my Gmail account and things proceeded smoothly from there. It was also very easy to navigate the web interface to check on the backup or restore anything I needed. And I could even restore those files to a different account. I also appreciated the 3GB of free space that I could utilize for personal use.

CONS: When I tried the search function for Gmail, it did not come back with all the results. This might be something they can improve on in newer versions.

What do you think about this review? Great Poor

Currently unbeatable

Read full review >
Faye
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 26.09.2019 Company Size: 11-50 Employees Industry: N/A

PROS: I like that there are two backups made every day. I also don't think that other products provide as much storage as it does? You start with 3GB, but you get another 3GB if you write a review.

CONS: While the free 3GB is generous, it's not as big as the 5GB offered by other online file storage tools like OneDrive. Maybe they can increase this volume in future versions?

What do you think about this review? Great Poor

Small businesses will appreciate this

Read full review >
Isai
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 25.09.2019 Company Size: 11-50 Employees Industry: Financial Services

PROS: Ever since we started using this as our cloud backup for our exchange email system and Office 365 Sharepoint, we've been nothing but happy with it. It is so user-friendly and straightforward, and I was quickly able to back up what was needed. I also like how powerful it is despite its simplicity. Another thing I appreciate is how helpful the customer support team is and how they think ahead for their users. They even notified me that I was running out of storage space and that it was time to get myself more. Aside from its user-friendliness, I can say that it is also worth the price I paid for it. I also appreciate how it does not compress or zip the files, so I get to see them in much the same way I would if I was viewing it in our 365 system.

CONS: I've had experiences with several similar software, and I have to say that this one tops them all. There isn't anything about it that I dislike.

What do you think about this review? Great Poor

Delivers on what it promises

Read full review >
Tommie
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 24.09.2019 Company Size: 1-10 Employees Industry: N/A

PROS: With regards to this tool, I really appreciated how the user interface was so intuitive, allowing me to peruse my emails in much the same way as in a Mac's Time Machine feature. I also like that when it comes to content restoration, the process is very granular and selective. Another thing that I liked was the twice a day automatic backups. I could also perform a searchable backup, come up with a schedule for backups, and even perform a backup on demand. It also allows me to select a storage location in the EU. Finally, I also liked that once enable in G Suite, I could also avail of team drive support.

CONS: Our company is growing quickly, and I have to say that the 350GB limit that comes with this product might not fit us anymore soon. I also am not able to export or have local backups, which is something I think they should consider in future versions of this.

What do you think about this review? Great Poor

Has worked well so far

Read full review >
Ashtyn
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 20.09.2019 Company Size: Industry: N/A

PROS: I like that this backup tool for Gmail is user-friendly and free. I believe it is almost on par with Google Vault.

CONS: I've noticed that when the tool is syncing on the same IMAP login as Outlook and my phone, Outlook ends up getting disconnected because of the number of IMAP logins. But other than that there's isn't anything to complain about.

What do you think about this review? Great Poor

Straightforward and user-friendly

Read full review >
Emily
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 10.09.2019 Company Size: 1-10 Employees Industry: N/A

PROS: What else is there to say other than it is user-friendly and does what it promises? Setting up and getting started is quick and easy, and you can just relax as it backs everything up.

CONS: This is more of a personal thing, but I'm bothered by the fact that it bases its percentage of protection on what you're syncing. I want the percentage to be at 100 percent, but I don't sync everything. That said, it's not a big deal to complain about.

What do you think about this review? Great Poor

Simple and friendly on the pocket

Read full review >
Marcelo
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 07.09.2019 Company Size: Industry: N/A

PROS: I like how user-friendly this is. You can schedule backups and then forget about it since the product will take care of it on its own. The interface is intuitive and simple to navigate, finding old emails can be done quickly.

CONS: One feature that I wish was available in the mobile version of this product is the ability to save a backup file to my desktop through the Gmail app. It doesn't have this feature currently, but I can do this anyway with the desktop version. That said, it would be great if they can have this in a future version so I don't have to perform this workaround.

What do you think about this review? Great Poor

Reliability, ease of use

Read full review >
Sherine Azzam
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 27.08.2018 Company Size: 11-50 Employees Industry: Real Estate

PROS: Ease of use feeling of security protection of email content reasonable price safety or information Google alternative that is hassle-free, responsive, and not draconian

CONS: Everything is positive so far. No dislikes.

What do you think about this review? Great Poor
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Reviewed By Nestor Gilbert
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