User review
of Upserve
Amazing customer service!
-
by Katie Motes
USER SATISFACTION
RECOMMENDATION Definitely
7 out of 7
COST EFFICENCY Superb
7out of 7
OVERALL IMPRESSION amazing
5out of 5
EASE OF USE amazing
5out of 5
CUSTOMER SUPPORT amazing
5out of 5
PROS & CONS
What are the best aspects of this product?
They are super fast at solving any issues that arise with your systems! We never have any problems getting help solving IT problems. Their reps are always so nice and seem to always know what they're talking about!
What aspects are problematic or could work better?
We do not have any issues with Upserve.
What features/services would you like to see in future versions of this product?
For it to be able to be integrated into Quickbooks! It would amazing if we could just export Upserve data into Quickbooks for payroll!!
What specific problems in your company were solved by this product?
We have had our systems go offline or saw issues with an item's price, but Upserve solved it immediately!!
Are you a current user of this product?
Yes
USER DETAILS
What is your role with this product?
- I manage other people who use it
How long have you been using this product?
1-3 years
COMPANY DETAILS
What is your company size?
11-50 Employees
What is your industry?
Restaurants
USAGE & IMPLEMENTATION
How did your company implement this product?
on premise
How long did it take to set up this product?
less than 1 day
How many people in your company actively use this product?
all employees
What is the primary use of this product in your company?
both B2B & B2C
EFFECT ON BUSINESS GOALS:
How did using this product affect your business goals?
- It enables us to make more accurate forecasts of future sales and inventory needs.
- It minimizes errors in operations.
- It provides greater flexibility with anywhere, anytime access.
- It helps us to communicate more effectively with our employees.
- It reduces duplicate data entry.
