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User review of Upserve

BREACRUMB POS MADE OUR OPERATIONS EASIER

- by Anonymous Reviewer

USER SATISFACTION

RECOMMENDATION
5 out of 7
Quite likely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

ease of use in the hq side, no proprietary hardware required, minimal staff training.

What aspects are problematic or could work better?

everything works the way it should

What features/services would you like to see in future versions of this product?

more options regarding ticket printing. More integrations with 3rd parties.

What specific problems in your company were solved by this product?

affordable POS solution

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

3-5 years

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Restaurants

USAGE & IMPLEMENTATION

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 hour

How many people in your company actively use this product?

all employees

What is the primary use of this product in your company?

both B2B & B2C

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It enables us to make more accurate forecasts of future sales and inventory needs.
  • It minimizes errors in operations.
  • It provides greater flexibility with anywhere, anytime access.

PRICING & COSTS

What was the cost of implementing this product?

$1,100.00 (with all the hardware you need)

What is your total annual cost for using this product?

2000.00

How long is your contract with the vendor?

Unlimited

Did you get any discount for this product? How much?

zero

FEATURE DETAILS

Stock and inventory
3
ok
Reporting and analytics
4
very good
Online/mobile ordering
3
ok
Table reservation
3
ok
Menu management
4
very good
Accounting
4
very good
Multi-store management
4
very good
Raw material management
4
very good
Recipe management
3
ok