- Home Restaurant Management Software Upserve Current day update to POS systems
- Why is FinancesOnline free
User review
of Upserve
Current day update to POS systems
-
by Chris Kim
USER SATISFACTION
RECOMMENDATION Definitely
7 out of 7
COST EFFICENCY Very good
6out of 7
OVERALL IMPRESSION amazing
5out of 5
EASE OF USE amazing
5out of 5
CUSTOMER SUPPORT amazing
5out of 5
PROS & CONS
What are the best aspects of this product?
Back of house system to review checks, sales and everything else is quick and easy and does not require remoting into a server.
What aspects are problematic or could work better?
The system could use a better method of notification if there is a loss of internet connectivity and a credit card that is "authorized" offline comes back as decline after the processor is back online.
What features/services would you like to see in future versions of this product?
Ability to do a detailed check level audit.
What specific problems in your company were solved by this product?
issues with ALOHA where if a server went down the system would be completely dead.
Are you a current user of this product?
Yes
USER DETAILS
What is your role with this product?
- I implemented it
How long have you been using this product?
Less than 1 year
COMPANY DETAILS
What is your company size?
More than 100 Employees
What is your industry?
Hospitality
USAGE & IMPLEMENTATION
Did your company use a different software before this one?
Yes
What software did you use before?
ALOHA
Why did you decide to change it?
Outdated and server based system
Are you satisfied with the change?
Yes
How did your company implement this product?
on premise
How long did it take to set up this product?
less than 1 day
How many people in your company actively use this product?
most employees
What is the primary use of this product in your company?
mostly B2C
EFFECT ON BUSINESS GOALS:
How did using this product affect your business goals?
- It enables us to make more accurate forecasts of future sales and inventory needs.
- It minimizes errors in operations.
- It provides greater flexibility with anywhere, anytime access.
- It helps us to communicate more effectively with our employees.
PRICING & COSTS
What was the cost of implementing this product?
About $9,000 per venue
What is your total annual cost for using this product?
Monthly Processing Fees
How long is your contract with the vendor?
Unlimited
Did you get any discount for this product? How much?
Yes, Multi Venue Discount
FEATURE DETAILS
Stock and inventory very good
4
Reporting and analytics amazing
5
Online/mobile ordering amazing
5
Table reservation ok
3
Menu management amazing
5
Accounting amazing
5
Multi-store management amazing
5
