User review
of Upserve
Easy to Learn!
-
by David Haley
USER SATISFACTION
RECOMMENDATION Definitely
7 out of 7
COST EFFICENCY Very good
6out of 7
OVERALL IMPRESSION amazing
5out of 5
EASE OF USE amazing
5out of 5
CUSTOMER SUPPORT amazing
5out of 5
PROS & CONS
What are the best aspects of this product?
love how easy it is manage remotely from the website and the app for monitoring sales/activity is great too!
What aspects are problematic or could work better?
have nothing to report here
What features/services would you like to see in future versions of this product?
expanded tip pool options
What specific problems in your company were solved by this product?
remote managment
Are you a current user of this product?
Yes
USER DETAILS
What is your role with this product?
- I use it myself
How long have you been using this product?
Less than 1 year
COMPANY DETAILS
What is your company size?
11-50 Employees
What is your industry?
Hospitality
USAGE & IMPLEMENTATION
Did your company use a different software before this one?
Yes
What software did you use before?
aldelo
Why did you decide to change it?
remote access
Are you satisfied with the change?
yes
How did your company implement this product?
on premise
How long did it take to set up this product?
less than 1 day
How many people in your company actively use this product?
all employees
What is the primary use of this product in your company?
mostly B2C
EFFECT ON BUSINESS GOALS:
How did using this product affect your business goals?
- It enables us to make more accurate forecasts of future sales and inventory needs.
- It minimizes errors in operations.
- It provides greater flexibility with anywhere, anytime access.
PRICING & COSTS
What was the cost of implementing this product?
several thousand
What is your total annual cost for using this product?
minimal
How long is your contract with the vendor?
Unlimited
Did you get any discount for this product? How much?
no
FEATURE DETAILS
Stock and inventory very good
4
Reporting and analytics amazing
5
Online/mobile ordering amazing
5
Table reservation amazing
5
Menu management amazing
5
Accounting amazing
5
Multi-store management very good
4
Raw material management amazing
5
Recipe management very good
4
