User review
of Upserve
Great Addition!
-
by Mario Regalado
USER SATISFACTION
RECOMMENDATION Definitely
7 out of 7
COST EFFICENCY Superb
7out of 7
OVERALL IMPRESSION amazing
5out of 5
EASE OF USE amazing
5out of 5
CUSTOMER SUPPORT amazing
5out of 5
PROS & CONS
What are the best aspects of this product?
Very competitive credit card rates! Great tools to see what is going on in our restaurant such as repeat guests, popular menu items, and server rankings.
What aspects are problematic or could work better?
Add additional information and functionality to the mobile app.
What features/services would you like to see in future versions of this product?
Future manager log information. Ability to add information to upcoming dates.
What specific problems in your company were solved by this product?
Saving time doing manager reports on a daily basis.
Are you a current user of this product?
Yes
USER DETAILS
What is your role with this product?
- I use it myself
How long have you been using this product?
Less than 1 year
COMPANY DETAILS
What is your company size?
51-100 Employees
What is your industry?
Restaurants
USAGE & IMPLEMENTATION
Did your company use a different software before this one?
Yes
What software did you use before?
NCR Real Time
Why did you decide to change it?
Cost savings with Upserve
Are you satisfied with the change?
Yes
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 hour
How many people in your company actively use this product?
several employees
What is the primary use of this product in your company?
mostly B2B
EFFECT ON BUSINESS GOALS:
How did using this product affect your business goals?
- It provides greater flexibility with anywhere, anytime access.
- It helps us to communicate more effectively with our employees.
PRICING & COSTS
What was the cost of implementing this product?
$295.00
What is your total annual cost for using this product?
3,540.00
Did you get any discount for this product? How much?
No
FEATURE DETAILS
Reporting and analytics amazing
5
Menu management amazing
5
Accounting amazing
5
Multi-store management amazing
5
