User review
of Upserve
Great POS System
-
by Brock Schulte
USER SATISFACTION
RECOMMENDATION Definitely
7 out of 7
COST EFFICENCY Very good
6out of 7
OVERALL IMPRESSION very good
4out of 5
EASE OF USE very good
4out of 5
CUSTOMER SUPPORT amazing
5out of 5
PROS & CONS
What are the best aspects of this product?
Ease of making updates and changes. Being able to make price/ item changes on the fly that are reflected immediately is very advantageous to my business.
What aspects are problematic or could work better?
Splitting seats inside the same check would be advantageous.
What specific problems in your company were solved by this product?
Saves a lot of my time.
Are you a current user of this product?
Yes
USER DETAILS
What is your role with this product?
- I implemented it
How long have you been using this product?
Less than 1 year
COMPANY DETAILS
What is your company size?
11-50 Employees
What is your industry?
Restaurants
USAGE & IMPLEMENTATION
Did your company use a different software before this one?
Yes
What software did you use before?
Touch Bistro
Why did you decide to change it?
it sucked and lost us cash
Are you satisfied with the change?
yes very
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 day
How many people in your company actively use this product?
all employees
What is the primary use of this product in your company?
mostly B2C
EFFECT ON BUSINESS GOALS:
How did using this product affect your business goals?
- It enables us to make more accurate forecasts of future sales and inventory needs.
- It minimizes errors in operations.
- It provides greater flexibility with anywhere, anytime access.
- It helps us to communicate more effectively with our employees.
PRICING & COSTS
What was the cost of implementing this product?
I think $6k
What is your total annual cost for using this product?
$3k?
Did you get any discount for this product? How much?
NO
FEATURE DETAILS
Reporting and analytics amazing
5
Menu management amazing
5
Accounting amazing
5
Raw material management amazing
5
Recipe management amazing
5
