User review
of Upserve
Great System
-
by Malinda Mitchell
USER SATISFACTION
RECOMMENDATION Definitely
7 out of 7
COST EFFICENCY Superb
7out of 7
OVERALL IMPRESSION amazing
5out of 5
EASE OF USE amazing
5out of 5
CUSTOMER SUPPORT very good
4out of 5
PROS & CONS
What are the best aspects of this product?
Easy to use and train staff. Staff love the system.
Great data for managing. I can get a lot of information and data from my phone or at home.
Great support although not needed very often.
What aspects are problematic or could work better?
Can’t think of any.
What features/services would you like to see in future versions of this product?
Continue developing handhelds for servers.
What specific problems in your company were solved by this product?
We opened our business with this product and it has been a great POS system. It gives me a lot of data for managing.
Are you a current user of this product?
Yes
USER DETAILS
What is your role with this product?
- I implemented it
How long have you been using this product?
3-5 years
COMPANY DETAILS
What is your company size?
11-50 Employees
What is your industry?
Food & Beverages
USAGE & IMPLEMENTATION
How did your company implement this product?
on premise
How long did it take to set up this product?
less than 1 day
How many people in your company actively use this product?
several employees
What is the primary use of this product in your company?
both B2B & B2C
EFFECT ON BUSINESS GOALS:
How did using this product affect your business goals?
- It enables us to make more accurate forecasts of future sales and inventory needs.
- It minimizes errors in operations.
- It provides greater flexibility with anywhere, anytime access.
PRICING & COSTS
How long is your contract with the vendor?
Unlimited
Did you get any discount for this product? How much?
No
FEATURE DETAILS
Reporting and analytics amazing
5
Menu management amazing
5
Accounting amazing
5
Raw material management very good
4
