User review
of Upserve
great system for restaurants
-
by Nicholas Hyde
USER SATISFACTION
RECOMMENDATION Definitely
7 out of 7
COST EFFICENCY Very good
6out of 7
OVERALL IMPRESSION very good
4out of 5
EASE OF USE amazing
5out of 5
CUSTOMER SUPPORT amazing
5out of 5
PROS & CONS
What are the best aspects of this product?
Being able to update back end and see reports from anywhere has been very useful.
Grub hub and online integration are very helpful at saving labor and speeding order times.
What aspects are problematic or could work better?
Online ordering could use some more férrea as pertaining to promotion.
What features/services would you like to see in future versions of this product?
Discounts for website.
Delivery expediting
What specific problems in your company were solved by this product?
We had a slow Pos that would routinely have database issues. Also need extra staff to input online delivery orders d that slowed process as well.
Are you a current user of this product?
Yes
USER DETAILS
What is your role with this product?
- I manage other people who use it
How long have you been using this product?
Less than 1 year
COMPANY DETAILS
What is your industry?
Food & Beverages
USAGE & IMPLEMENTATION
Did your company use a different software before this one?
Yes
What software did you use before?
Aldelo
Why did you decide to change it?
Outdated
Are you satisfied with the change?
Very
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 day
How many people in your company actively use this product?
all employees
What is the primary use of this product in your company?
mostly B2C
EFFECT ON BUSINESS GOALS:
How did using this product affect your business goals?
- It enables us to make more accurate forecasts of future sales and inventory needs.
- It minimizes errors in operations.
- It provides greater flexibility with anywhere, anytime access.
FEATURE DETAILS
Stock and inventory amazing
5
Reporting and analytics amazing
5
Online/mobile ordering ok
3
Menu management amazing
5
Accounting very good
4
Multi-store management very good
4
