User review
of Upserve
Only Positives for Upserve
-
by Anonymous Reviewer
USER SATISFACTION
RECOMMENDATION Definitely
7 out of 7
COST EFFICENCY Very good
6out of 7
OVERALL IMPRESSION amazing
5out of 5
EASE OF USE amazing
5out of 5
CUSTOMER SUPPORT amazing
5out of 5
PROS & CONS
What are the best aspects of this product?
The ease of being able to track labor and net sales on my phone.
What aspects are problematic or could work better?
There are some issues with tickets being re-fired during certain circumstances.
What features/services would you like to see in future versions of this product?
More control of tickets during service.
What specific problems in your company were solved by this product?
It was difficult to track labor cost before we started using Upserve.
Are you a current user of this product?
Yes
USER DETAILS
What is your role with this product?
- I use it myself
How long have you been using this product?
Less than 1 month
COMPANY DETAILS
What is your company size?
51-100 Employees
What is your industry?
Hospitality
USAGE & IMPLEMENTATION
Did your company use a different software before this one?
Yes
What software did you use before?
I dont remember the name.
Why did you decide to change it?
More options and better ease of use.
Are you satisfied with the change?
Yes, very.
How did your company implement this product?
on premise
How long did it take to set up this product?
less than 1 month
How many people in your company actively use this product?
all employees
What is the primary use of this product in your company?
both B2B & B2C
EFFECT ON BUSINESS GOALS:
How did using this product affect your business goals?
- It enables us to make more accurate forecasts of future sales and inventory needs.
- It minimizes errors in operations.
- It provides greater flexibility with anywhere, anytime access.
- It helps us to communicate more effectively with our employees.
PRICING & COSTS
What was the cost of implementing this product?
I dont remember
What is your total annual cost for using this product?
n/a
Did you get any discount for this product? How much?
No
