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User review
of Upserve
Restaurant POS that you need to look at.
-
by Robert Aldridge
USER SATISFACTION
RECOMMENDATION Very likely
6 out of 7
COST EFFICENCY Very good
6out of 7
OVERALL IMPRESSION amazing
5out of 5
EASE OF USE amazing
5out of 5
CUSTOMER SUPPORT amazing
5out of 5
PROS & CONS
What are the best aspects of this product?
Great easy to use restaurant POS/back end system. Compared to managing your own server and associated headaches, this is a win.
What aspects are problematic or could work better?
Could be a little easier to use the time cards function etc area from the web, but not the end of the world.
What features/services would you like to see in future versions of this product?
They have it all from what I see.
What specific problems in your company were solved by this product?
We switched over to merchant processing with Upserve, and the rates are very competitive. Check it out
Are you a current user of this product?
No
USER DETAILS
What is your role with this product?
- I use it myself
How long have you been using this product?
1-3 years
COMPANY DETAILS
What is your company size?
11-50 Employees
What is your industry?
Restaurants
USAGE & IMPLEMENTATION
Did your company use a different software before this one?
Yes
What software did you use before?
None
Why did you decide to change it?
Opened new store
Are you satisfied with the change?
Yes
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 week
How many people in your company actively use this product?
all employees
What is the primary use of this product in your company?
mostly B2C
EFFECT ON BUSINESS GOALS:
How did using this product affect your business goals?
- It enables us to make more accurate forecasts of future sales and inventory needs.
- It minimizes errors in operations.
- It provides greater flexibility with anywhere, anytime access.
PRICING & COSTS
What was the cost of implementing this product?
$2000
What is your total annual cost for using this product?
$5000
How long is your contract with the vendor?
Unlimited
Did you get any discount for this product? How much?
No
FEATURE DETAILS
Stock and inventory amazing
5
Reporting and analytics amazing
5
Online/mobile ordering amazing
5
Table reservation amazing
5
Menu management amazing
5
Accounting amazing
5
Multi-store management amazing
5
Raw material management amazing
5
Recipe management amazing
5
