- Home Restaurant Management Software Upserve Upserve has great customer service and is user friendly
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User review
of Upserve
Upserve has great customer service and is user friendly
-
by Sheena Talbott
USER SATISFACTION
RECOMMENDATION Very likely
6 out of 7
COST EFFICENCY Very good
6out of 7
OVERALL IMPRESSION very good
4out of 5
EASE OF USE amazing
5out of 5
CUSTOMER SUPPORT amazing
5out of 5
PROS & CONS
What are the best aspects of this product?
Upserve has great customer service, every time we need to call we never have to wait on hold for long. A very user friendly program as well.
What aspects are problematic or could work better?
Editing the employee's clock in/out(s) that are missed.
What features/services would you like to see in future versions of this product?
So far so good.
What specific problems in your company were solved by this product?
Time, organization, ease of being able to log in to the program remotely for the back end use.
Are you a current user of this product?
Yes
USER DETAILS
What is your role with this product?
- I use it myself
How long have you been using this product?
1-3 years
COMPANY DETAILS
What is your company size?
11-50 Employees
What is your industry?
Restaurants
USAGE & IMPLEMENTATION
Did your company use a different software before this one?
Yes
What software did you use before?
Unknown
Why did you decide to change it?
Unknown
Are you satisfied with the change?
Yes
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 day
How many people in your company actively use this product?
all employees
What is the primary use of this product in your company?
mostly B2B
EFFECT ON BUSINESS GOALS:
How did using this product affect your business goals?
- It minimizes errors in operations.
- It provides greater flexibility with anywhere, anytime access.
- It reduces duplicate data entry.
PRICING & COSTS
What was the cost of implementing this product?
unknown
What is your total annual cost for using this product?
unknown
How long is your contract with the vendor?
Unlimited
Did you get any discount for this product? How much?
unknown
FEATURE DETAILS
Reporting and analytics very good
4
Table reservation very good
4
Menu management very good
4
Accounting very good
4
