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User review of Upserve

Upserve is so easy and efficient

- by Anonymous Reviewer

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
5out of 7
Good
OVERALL IMPRESSION
3out of 5
ok
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

The ease of it and all of the reports available make it so easy to find everything I need

What aspects are problematic or could work better?

There are a couple of payroll reports I need that I cant find

What features/services would you like to see in future versions of this product?

Id like to see a tip report in the payroll that includes everyone on one report

What specific problems in your company were solved by this product?

Being cloud based we can all work from home through the pandemic

Are you a current user of this product?

Yes

USER DETAILS

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

51-100 Employees

What is your industry?

Restaurants

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

Yes

What software did you use before?

Digital Dining

Why did you decide to change it?

It was very old and no cloud base

Are you satisfied with the change?

YES

How did your company implement this product?

on premise

How long did it take to set up this product?

less than 1 day

How many people in your company actively use this product?

most employees

What is the primary use of this product in your company?

both B2B & B2C

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It enables us to make more accurate forecasts of future sales and inventory needs.
  • It minimizes errors in operations.
  • It provides greater flexibility with anywhere, anytime access.
  • It helps us to communicate more effectively with our employees.
  • It reduces duplicate data entry.

PRICING & COSTS

What was the cost of implementing this product?

I am not sure

What is your total annual cost for using this product?

I am not sure

Did you get any discount for this product? How much?

No

FEATURE DETAILS

No information provided by the reviewer.