User review
of Upserve
Very good
-
by Anonymous Reviewer
USER SATISFACTION
RECOMMENDATION Very likely
6 out of 7
COST EFFICENCY Good
5out of 7
OVERALL IMPRESSION very good
4out of 5
EASE OF USE very good
4out of 5
CUSTOMER SUPPORT very good
4out of 5
PROS & CONS
What are the best aspects of this product?
It is super easy to use. Training takes less then a half hour.
What aspects are problematic or could work better?
Glitchy. It crashes and has unusual issues.
What features/services would you like to see in future versions of this product?
Less glitchy.
What specific problems in your company were solved by this product?
It’s a new company so it was super easy to train people with.
Are you a current user of this product?
Yes
USER DETAILS
What is your role with this product?
- I manage other people who use it
How long have you been using this product?
Less than 1 year
COMPANY DETAILS
What is your company size?
11-50 Employees
What is your industry?
Restaurants
USAGE & IMPLEMENTATION
What software did you use before?
None
Why did you decide to change it?
N/A
Are you satisfied with the change?
N/A
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 day
How many people in your company actively use this product?
all employees
What is the primary use of this product in your company?
mostly B2C
EFFECT ON BUSINESS GOALS:
How did using this product affect your business goals?
- It enables us to make more accurate forecasts of future sales and inventory needs.
- It minimizes errors in operations.
- It provides greater flexibility with anywhere, anytime access.
- It helps us to communicate more effectively with our employees.
PRICING & COSTS
What was the cost of implementing this product?
$5k
What is your total annual cost for using this product?
$5k
Did you get any discount for this product? How much?
No
FEATURE DETAILS
Stock and inventory ok
3
Reporting and analytics very good
4
Menu management very good
4
Accounting very good
4
