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User review of vcita

I’ve had a great experience using vCita. They’re customer support has been amazing since day one!

- by Tonya

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

I love how their customer service works. Waiting time is very minimal, which is a good thing. I like their online chat help. The features they have are good. I can simply make a link to add to my blogs, programs, sites, and etc. Its editing functionality is simple to utilize whenever I'm in need of making changes.

What aspects are problematic or could work better?

I don't like being bugged about going for an upgrade. It's been happening a lot thanks to this tool's intrusive advertising notification. I'm still not ready to make the upgrade at this time. I wish I could limit this somehow or at least disable the notification. Unfortunately, I can't.

What specific problems in your company were solved by this product?

It solved one of my main business issues: scheduling. I can now being with an organized scheduling pattern for perspective clients for me to deploy my strategy-based session. I came to a realization that having a tool this useful can help me at present and in the long run later.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Legal Services

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

several employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.