What are the best aspects of this product?
The portal is very user-friendly and works seamlessly. Since it has all DIY features and a configurable master, it was easier to set up and implement process changes later on. Since all user personas are onboarded and with its advanced dashboarding feature, it was easier to understand various KPIs, take a data-driven decision and see changes in real-time.
What aspects are problematic or could work better?
Data downloading feature
What features/services would you like to see in future versions of this product?
Advance analytics for churn prediction
What specific problems in your company were solved by this product?
Streamlining of the processes
reduced overheads, time & cost
easy implementation of processes, change and ensure compliance
Are you a current user of this product?
Yes
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