What are the best aspects of this product?
Absolutely none. That was my biggest mistake. The system is absolutely terrible purchase T-Mobile Sync UP
What aspects are problematic or could work better?
The system is out dated by approx 10 years, the contract Verizon put me on is a 36 month contract. I have it installed on 5 of my company vehicles as a test. After 9 days I wanted to cancel, due to the terrible app and out dated system. I moved from the T-Mobile system and 100% regret it.
The T-Mobile app is easy to use and gives me more information at the easy of my finger tips. The only way I can cancel is to pay $5400 cancellation fee after only having the system after 9 days of a totally inferior product to T-Mobile.
It took them over 90 days to install the product. I bought 6 devices, they only installed 5, Whenever you call directly NO ONE returns your call.
DO NOT BUY THIS PRODUCT IT SUCKS!
What features/services would you like to see in future versions of this product?
A better APP and no catch the buyer contracts
What specific problems in your company were solved by this product?
None-T-Mobile Sync Up is a much better product and 200% easier to use
Are you a current user of this product?
Yes
What is your role with this product?
How long have you been using this product?
Less than 1 month
What is your company size?
More than 100 Employees
What is your industry?
Real Estate
Did your company use a different software before this one?
Yes
What software did you use before?
t-mobile sync up
Why did you decide to change it?
Because I make a Terrible decision and regret it everyday
Are you satisfied with the change?
NO NOT AT ALL
How did your company implement this product?
in the cloud
How long did it take to set up this product?
more than 1 month
How many people in your company actively use this product?
several employees
What is the primary use of this product in your company?
mostly B2B
What is your total annual cost for using this product?
1800
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