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Verizon Connect Review

Verizon Connect
Our score: 8.5 User satisfaction: 89%

What is Verizon Connect?

Verizon Connect is a smart fleet management and optimization software. The solution is beneficial for businesses of all sizes and aids them in increasing their bottom line by enhancing asset utilization. One way that Verizon Connect aids you in that regard is by providing you with innovative tools that let you seamlessly monitor your ambulatory workforce and the vehicle or equipment assigned to them.

Formerly known as Fleetmatics, Verizon Connect is an enhanced software equipped with advanced technologies. Each feature it has is designed to assist you in complying with rapidly changing regulations. It begins with ensuring that your drivers are road-legal and your fleet road-worthy in all aspects. This way, you can keep on working and spend less time worrying.

Overview of Verizon Connect Benefits

Reduced Fuel Costs

As Verizon Connect lets you monitor your drivers’ behaviors and the routes they take, you can easily come up with corrective measures that are suitable for each individual. This is especially beneficial when you can optimize delivery routes to help your company decrease fuel-related expenditure.

Enhanced Asset Safety

With Verizon Connect, you can utilize state-of-the-art tools that help you monitor and manage drivers, fleet assets, worksites, and equipment. As such, you can improve safety and security, as well as promote prudent driving behaviors.

Increased Customer Satisfaction

Verizon Connect provides you with innovative technologies that allow you to boost customer satisfaction. One of the many things you can efficiently do with the solution is responding to last-minute requests. By better managing your fleet and drivers, you can also optimize the way you react to late jobs.

Boosted Productivity

Every Verizon Connect solution is designed to aid you in better organizing your ambulatory workforce. As such, you can optimize your asset utilization, decrease the amount of paperwork, and improve organizational compliance.

Moderated Fleet Expenses

Maintaining a fleet can be expensive and can undermine your profitability. However, you can mitigate that as Verizon Connect assists you in cutting down unnecessary expenses by providing you insights on how you can work smarter.

Overview of Verizon Connect Features

  • Fleet Tracking
  • Field Service & Scheduling
  • Driver Management & Safety
  • Route Optimization & Mapping
  • GPS Navigation
  • ELD & Compliance

Verizon Connect Position In Our Categories

Keeping in mind companies have their own business-related wants, it is reasonable that they steer clear of deciding on an all-in-one, ideal business program. However, it would be almost impossible to discover such a software solution even among widely used software products. The sensible step to do can be to jot down the numerous critical functions which need analysis like critical features, packages, skill ability of the users, company size, etc. Next, you should perform the product research fully. Read these Verizon Connect review articles and scrutinize each of the software options in your shortlist in detail. Such detailed product investigation ensure you take out ill-fitting apps and buy the system that includes all the benefits your business requires.

Position of Verizon Connect in our main categories:

TOP 100

Verizon Connect is one of the top 100 Project Management Software products

Verizon Connect is also listed in the following subcategories:

Every enterprise has its own characteristics, and may call for a particular type of Field Service Management Software - FSM solution that will be fit for their company size, type of clients and staff and even particular niche they cater to. It's not wise to count on getting a perfect services that is going to work for each company regardless of their history is. It may be a good idea to read a few Verizon Connect Field Service Management Software - FSM reviews first and even then you should keep in mind what the service is supposed to do for your company and your employees. Do you require an easy and straightforward service with only basic functions? Will you actually make use of the complex functionalities required by pros and big enterprises? Are there any particular tools that are especially useful for the industry you operate in? If you ask yourself these questions it will be much easier to get a trustworthy solution that will fit your budget.

How Much Does Verizon Connect Cost?

Verizon Connect Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Verizon Connect is a multi-faceted fleet management software. If you are interested in implementing the solution for your company, you can request a demo and a custom enterprise pricing from the sales team by phone.

User Satisfaction

Positive Social Media Mentions 124
Negative Social Media Mentions 9

We realize that when you make a decision to buy Field Service Management Software - FSM it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Verizon Connect reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Verizon Connect. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

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Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
  • Windows Mobile

Deployment

  • Cloud Hosted

Language Support

  • English
  • German
  • Spanish
  • French
  • Dutch
  • Polish

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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Verizon Connect Comparisons

Verizon Connect user reviews

Owner/Broker

Read full review >
Anonymous Reviewer
1/5

Overall impression

1/5

Customer Support

1/5

Value for Money

1/5

Ease of Use

Published on: 05.02.2020 Company Size: More than 100 Employees Industry: Real Estate

stay away from verizon connect

Read full review >
Anonymous Reviewer
1/5

Overall impression

2/5

Customer Support

1/5

Value for Money

2/5

Ease of Use

Published on: 25.10.2019 Company Size: 11-50 Employees Industry: Chemicals

RUN AWAY WHILE YOU CAN

Read full review >
Anonymous Reviewer
1/5

Overall impression

1/5

Customer Support

1/5

Value for Money

1/5

Ease of Use

Published on: 07.03.2019 Company Size: 1-10 Employees Industry: Construction

What are Verizon Connect pricing details?

Verizon Connect Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Verizon Connect is a multi-faceted fleet management software. If you are interested in implementing the solution for your company, you can request a demo and a custom enterprise pricing from the sales team by phone.

What integrations are available for Verizon Connect?

Verizon Connect integrates with the following business systems and applications:

  • Xero
  • MYOB Live
  • QuickBooks
  • SAASU

Verizon Connect average rating:

Average score
1.2/5 (3 user reviews)
1/5

Overall impression

1/5

Customer Support

1/5

Value for Money

1/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Anonymous Reviewer

PROS: The introduction was great! The sales people are right on point! But they don’t let you test the service yourself until you sign an agreement.

CONS: The system is slow, it glitches and we’ve lost information we had worked on for a while! The training SUCKS. And they give you a number to call. The account managers pretty much DONT GIVE A ... about the clients.

Reviewed 1 year ago

Read full review >

The least favorable review

Anonymous Reviewer

PROS: The introduction was great! The sales people are right on point! But they don’t let you test the service yourself until you sign an agreement.

CONS: The system is slow, it glitches and we’ve lost information we had worked on for a while! The training SUCKS. And they give you a number to call. The account managers pretty much DONT GIVE A ... about the clients.

Reviewed 1 year ago

Read full review >

More reviews from 3 actual users:

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Latest
  • Latest
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  • Most positive
  • Most negative

Owner/Broker

Read full review >
Anonymous Reviewer
1/5

Overall impression

1/5

Customer Support

1/5

Value for Money

1/5

Ease of Use

Published on: 05.02.2020 Company Size: More than 100 Employees Industry: Real Estate

PROS: Absolutely none. That was my biggest mistake. The system is absolutely terrible purchase T-Mobile Sync UP

CONS: The system is out dated by approx 10 years, the contract Verizon put me on is a 36 month contract. I have it installed on 5 of my company vehicles as a test. After 9 days I wanted to cancel, due to the terrible app and out dated system. I moved from the T-Mobile system and 100% regret it. The T-Mobile app is easy to use and gives me more information at the easy of my finger tips. The only way I can cancel is to pay $5400 cancellation fee after only having the system after 9 days of a totally inferior product to T-Mobile. It took them over 90 days to install the product. I bought 6 devices, they only installed 5, Whenever you call directly NO ONE returns your call. DO NOT BUY THIS PRODUCT IT SUCKS!

What do you think about this review? Great Poor

stay away from verizon connect

Read full review >
Anonymous Reviewer
1/5

Overall impression

2/5

Customer Support

1/5

Value for Money

2/5

Ease of Use

Published on: 25.10.2019 Company Size: 11-50 Employees Industry: Chemicals

PROS: It can show you where vehicles are and if they are on or off.

CONS: Their Customer Service is the worst I have ever dealt with. Honestly I wouldn\'t use them if my life depended on it. Verizon Connect, does not care about its customers or even know what they need. I live on an island and when I brought up pricing discrepancy explaining why im switching to a cheaper company that provided better service, I received an email with 30 questions that I needed to ask the company I was switching to. One of them was does the company track intra state vehicles. I responded with I live on an island in Hawaii with no bridges and there no such thing. I was ignored by customer service and not even recognized they knew nothing about me. As a small business they did nothing to help me grow and honestly costed me a lot of money. But I was told \" I wont find the kind of service Verizon offers\" honestly if your a fleet or care about your company dont use them just because there a big name doesn\'t mean they will look out for your small business.

What do you think about this review? Great Poor

RUN AWAY WHILE YOU CAN

Read full review >
Anonymous Reviewer
1/5

Overall impression

1/5

Customer Support

1/5

Value for Money

1/5

Ease of Use

Published on: 07.03.2019 Company Size: 1-10 Employees Industry: Construction

PROS: The introduction was great! The sales people are right on point! But they don’t let you test the service yourself until you sign an agreement.

CONS: The system is slow, it glitches and we’ve lost information we had worked on for a while! The training SUCKS. And they give you a number to call. The account managers pretty much DONT GIVE A ... about the clients.

What do you think about this review? Great Poor
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Reviewed By Louie Andre
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