stay away from verizon connect

What are the best aspects of this product?

It can show you where vehicles are and if they are on or off.

What aspects are problematic or could work better?

Their Customer Service is the worst I have ever dealt with. Honestly I wouldn\'t use them if my life depended on it. Verizon Connect, does not care about its customers or even know what they need. I live on an island and when I brought up pricing discrepancy explaining why im switching to a cheaper company that provided better service, I received an email with 30 questions that I needed to ask the company I was switching to. One of them was does the company track intra state vehicles. I responded with I live on an island in Hawaii with no bridges and there no such thing. I was ignored by customer service and not even recognized they knew nothing about me. As a small business they did nothing to help me grow and honestly costed me a lot of money. But I was told \" I wont find the kind of service Verizon offers\" honestly if your a fleet or care about your company dont use them just because there a big name doesn\'t mean they will look out for your small business.

What specific problems in your company were solved by this product?

Extremely Poor customer service
Extremely Poor Price

Are you a current user of this product?

Yes