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User review of Versature

Best service!

- by Juvenal

USER SATISFACTION

RECOMMENDATION
5 out of 7
Quite likely
COST EFFICENCY
5out of 7
Good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
3out of 5
ok
CUSTOMER SUPPORT
3out of 5
ok

PROS & CONS

What are the best aspects of this product?

I love their customer service! Their reps are so reliable and friendly. They are prompt in providing their assistance.

What aspects are problematic or could work better?

Since this is a managed service, I always need to contact support to resolve issues. I wish I could be more hands-on in troubleshooting issues.

What specific problems in your company were solved by this product?

We were able to save money ever since we switched to Versature. Our old service provider is a bit costly and high maintenance.

Are you a current user of this product?

Yes

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Computer Software

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.