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Versature Review

Versature
Our score: 7.8 User satisfaction: N/A
Logo of Versature

What is Versature?

Versature is a Unified Communications as a Service (uCaaS) provider, delivering SaaS-based VoIP solutions and call analytics software to Canadian businesses. Available on scalable per month, per user pricing plans, all Versature packages include customer-centric platforms, analytics options, integrations with popular business tools, an extensive suite of features and unlimited long distance calling to 30 countries. With an exclusive focus on cloud-based VoIP systems,  Versature delivers high quality and innovative VoIP products. Backed by a team of fully bilingual, Canadian-based technical support experts, each Versature client is ensured long-term customer success.

Canadian businesses with 6 or more users receive complimentary Polycom VVX series phone rentals and access inclusive features such as auto attendants, conference bridges, on-hold messaging, and more when they partner with Versature. Versature is a go-to tool for hosted VoIP communication for most businesses in Canada. The solution delivers unprecedented support, high-quality products, and innovations that perform beyond a basic phone connection.

Overview of Versature Benefits

Versature is a robust business phone system provider that delivers unified communications and cloud-based business phone solutions to enterprises across multiple verticals and industries in Canada. Its cloud-based deployment allows for an easy installation and setup process, enabling companies to effortlessly switch providers with few disruptions and scale with ease. It also allows users to configure the solution with existing equipment or add a Mac or PC softphone or smartphone app to access the service anywhere, anytime. The ease of use is highlighted by the intuitive admin dashboard that enables all users to check records, retrieve call logs, alter messaging, and configure digital settings.

Another highlight of Versature is its exceptional customer service. Each Versature client is partnered with a dedicated Customer Success Manager who provides ongoing training, support, and resources to ensure your business gets the most out of your phone solution. From the initial needs assessments to onboarding and throughout the entire contract, Versature provides the resources necessary to ensure the long-term success of your business. Its Canadian-based support team can easily be accessed at any time of day via a toll-free phone number, email, live chat, and through a website contact form.

In addition, Versature provides access to normal mobility options with your account. It gives you access to the PC and Mac softphone as well as the smartphone application. Better still, given its cloud-based deployment, the solution permits admins to monitor reports, recording, logs, and perform other basic tasks from any device provided there is an internet connection.

The solution provides access to open APIs and allows you to integrate other popular business tools and services without a hassle. Through Versature’s analytics platform, Insights, businesses can leverage call data by storing audio conversations of records, inputting data into Performance wallboards to track metrics in real time, inject call center web headers onto a website, and gain unique business perspectives.

Overview of Versature Features

  • Complimentary Phone Rentals
  • First Auto Attendant
  • Unlimited Calling to 30 Countries
  • Toll-Free Number
  • Google Chrome Click to Dial
  • Unlimited Technical Support
  • Call Logs
  • Individual DD/Phone Number
  • Voicemail to Email Transcription
  • iOS and Android Mobile Apps
  • Social Caller ID
  • User & Admin Portal

Versature Position In Our Categories

Keeping in mind businesses have distinctive business-related demands, it is sensible that they abstain from selecting a one-size-fits-all, ideal software solution. Nonetheless, it would be futile to try to pinpoint such a software product even among recognizable software solutions. The better step to do should be to note down the varied chief factors which merit deliberation like critical features, price plans, skill aptitude of the employees, company size, etc. Thereafter, you must follow through your research comprehensively. Go over these Versature review articles and check out the other software solutions in your shortlist in detail. Such all-encompassing product research guarantees you take out mismatched software products and pay for the one which offers all the benefits your company requires in sustaining growth.

Position of Versature in our main categories:

TOP 50

Versature is one of the top 50 Business Phone Systems products

Versature is also listed in the following subcategories:

Organizations have diverse needs and requirements and no software solution can be perfect in such a condition. It is useless to try to find an ideal off-the-shelf software app that fulfills all your business requirements. The wise thing to do would be to modify the solution for your specific requirements, staff member skill levels, budget, and other elements. For these reasons, do not rush and invest in well-publicized popular systems. Though these may be widely used, they may not be the best fit for your unique wants. Do your homework, look into each short-listed application in detail, read a few Versature Business Phone Systems reviews, speak to the seller for explanations, and finally settle for the application that offers what you need.

How Much Does Versature Cost?

Versature Pricing Plans:

Free Trial

Essentials

$29.99/month

Professional

$34.99/month

Enterprise

$44.99/month

Versature offers a straightforward enterprise pricing structure with three plans:

Essentials – $29.99/month

  • Free phones
  • Free local calling
  • 2500 tollfree minutes

Professional – $34.99/month

  • Free phones
  • Unlimited Canada and US calling
  • Conference bridge included
  • 5000 tollfree minutes included

Enterprise – $44.99/month

  • Everything in Enterprise
  • Conference bridge plus 1000 minutes included
  • 10000 tollfree minutes

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We realize that when you make a decision to buy Business Phone Systems it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Versature reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Versature. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Technical details

Devices Supported

  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • Open API

Language Support

  • English

Pricing Model

  • Monthly payment

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are Versature pricing details?

Versature Pricing Plans:

Free Trial

Essentials

$29.99/month

Professional

$34.99/month

Enterprise

$44.99/month

Versature offers a straightforward enterprise pricing structure with three plans:

Essentials – $29.99/month

  • Free phones
  • Free local calling
  • 2500 tollfree minutes

Professional – $34.99/month

  • Free phones
  • Unlimited Canada and US calling
  • Conference bridge included
  • 5000 tollfree minutes included

Enterprise – $44.99/month

  • Everything in Enterprise
  • Conference bridge plus 1000 minutes included
  • 10000 tollfree minutes

What integrations are available for Versature?

Versature integrates with the following applications:

  • Salesforce
  • Klipfolio
  • Slack
  • Chrome
  • Google Sheets
  • Social Caller ID
  • blueButler
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Reviewed By Louie Andre
Page last modified
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