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VictorOps Review

VictorOps
Our score: 8.5 User satisfaction: 99%

What is VictorOps?

VictorOps is an incident management solution that is designed and built purposely for DevOps teams, enabling them to do more than just react to system outages and incidents. The software allows them to perform quick forensics and implement rapid remediation as well as encourage IT and engineering teams to collaborate and communicate throughout the incident lifecycle so that incidents are thoroughly analyzed and addressed and resolved quicker than ever.

With VictorOps, incident management is not just a reaction process. The software provides DevOps teams with smart incident alerts along with the data and tools they need to address issues efficiently. Because DevOps teams are mobilized quicker than ever and are equipped with the right information and tools, resolutions to incidents are greatly accelerated, which translates to significantly decreased downtime.

Within an elegant interface, DevOps teams enjoy smooth and seamless communication combined with capabilities for collaboration, integration, automation, and measurement, empowering them to build, deploy, and operate software and applications fearlessly.

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Overview of VictorOps Benefits

VictorOps is built to make on-call more efficient through automation. It streamlines essential processes including team management, scheduling, and other administrative functions, saving you and your team from headaches the stem from on-call inefficiencies. With VictorOps, you have an integrated solution that delivers real-time alerts, collaboration, and documentation, which allows you and your team to work on incidents faster and smarter, minimize downtime, and shorten the break-fix cycle.

The software simplifies the alignment of teams, tools, and channels, which then results in better and productive cross-functional collaboration. As communication is enhanced, thanks to essential chat integrations, alert routing, and smart notifications, your team are able to extract the necessary information needed to build and deploy resolutions to your incidents the fastest and most efficient way.

Most incident management software and systems have tools that help you respond and document incidents. VictorOps is different as it is designed to help you achieve and apply actionable observability. This means you are able to get critical diagnostics across your toolchain, allowing you to spot critical indicators to help you prepare for or prevent production issues. VictorOps lets you contextualize issues quicker, enabling you to work smarter, not harder.

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Overview of VictorOps Features

  • On-Call Schedules
  • Noise Suppression
  • Live Call Routing
  • Reporting
  • API and Webhooks
  • ChatOps
  • Mobile
  • Runbooks and Graphs
  • Delivery Insights

VictorOps Position In Our Categories

Knowing that businesses have distinct business-related requirements, it is sensible they abstain from paying for an all-encompassing, ”best” software. Nonetheless, it is almost impossible to discover such application even among widely used software solutions. The correct thing to do would be to shortlist the various major factors which entail careful thought like essential features, price terms, skill levels of the employees, organizational size, etc. After which, you must double down on the product research systematically. Have a look at some of these VictorOps reviews and explore the other solutions in your list more closely. Such well-rounded product research makes sure you take out unsuitable software products and pay for the system that has all the aspects your company requires.

Position of VictorOps in our main categories:

TOP 20

VictorOps is one of the top 20 Network Management Software products

If you are interested in VictorOps it might also be sensible to investigate other subcategories of Network Management Software gathered in our base of SaaS software reviews.

Since each company has particular business requirements, it is sensible for them to refrain from seeking a one-size-fits-all perfect software application. Needless to say, it would be futile to try to find such a system even among popular software platforms. The clever thing to do would be to list the various essential factors that need consideration such as key features, finances, skill levels of employees, company size etc. Then, you should do your research thoroughly. Read some VictorOps Network Management Software reviews and investigate each of the other systems in your shortlist in detail. Such in-depth research can make sure you weed out ill-fitting systems and zero in on the app that presents all the features you need for business success.

How Much Does VictorOps Cost?

VictorOps Pricing Plans:

Free Trial

Getting Started

$10/user/month

Essentials

$34/user/month

Full Stack

$59/user/month

Custom Plan

Contact vendor

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What are VictorOps pricing details?

VictorOps Pricing Plans:

Free Trial

Getting Started

$10/user/month

Essentials

$34/user/month

Full Stack

$59/user/month

Custom Plan

Contact vendor

Getting Started – $10/user/month or $9/user/month (Annual Billing)

  • 10 Users

Essentials – $34/user/month or $29/user/month (Annual Billing)

  • Notifications
  • Unlimited Teams & Escalation Policies
  • Native Mobile Applications
  • Native Collaboration (Mobile/Web)
  • ChatOps Enabled
  • Bi-Directional Slack & HipChat Integrations
  • MTTA/MTTR Reporting
  • Streamlined Post-Incident Review
  • 500 API Calls /mo
  • Standard SLA
  • Phone, Chat & Email Support

Full Stack – $59/user/month or $49/user/month (Annual Billing)

  • All Essentials features
  • Noisy Alarm Suppression
  • Incident Metadata, including Graphs, Runbooks & Notes
  • Advanced Team & Systems Analytics
  • Sophisticated Alert Routing
  • Native Conference Bridge
  • Live-Call Routing
  • Single Sign-On
  • Enterprise Integrations
  • Unlimited Data Retention
  • Custom Outbound Webhooks
  • Unlimited API Calls

Custom Plan – Custom Enterprise Pricing

  • Custom Onboarding & Implementation
  • DevOps Training and Education
  • Custom SLA
  • Accessibility for internal non-technical audiences (groups beyond Dev and Ops)

User Satisfaction

Positive Social Media Mentions 116
Negative Social Media Mentions 1

We know that when you choose to get a Network Management Software it’s vital not only to find out how professionals evaluate it in their reviews, but also to discover whether the actual people and companies that bought it are genuinely happy with the product. That’s why we’ve devised our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and VictorOps reviews across a broad range of social media sites. The data is then displayed in a simple to digest form indicating how many users had positive and negative experience with VictorOps. With that information at your disposal you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment
  • Annual Subscription
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for VictorOps?

VictorOps integrates with the following business systems and applications:

  • Amazon CloudWatch
  • Grafana
  • Nagios
  • New Relic
  • Opsview
  • Slack
  • Splunk
  • Zenoss
  • DripStat
  • FusionReactor Cloud

and much more.

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Jenny Chang

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

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