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VictorOps Review

VictorOps
Our score: 8.5 User satisfaction: 99%

What is VictorOps?

VictorOps is an incident management solution that is designed and built purposely for DevOps teams, enabling them to do more than just react to system outages and incidents. The software allows them to perform quick forensics and implement rapid remediation as well as encourage IT and engineering teams to collaborate and communicate throughout the incident lifecycle so that incidents are thoroughly analyzed and addressed and resolved quicker than ever.

With VictorOps, incident management is not just a reaction process. The software provides DevOps teams with smart incident alerts along with the data and tools they need to address issues efficiently. Because DevOps teams are mobilized quicker than ever and are equipped with the right information and tools, resolutions to incidents are greatly accelerated, which translates to significantly decreased downtime.

Within an elegant interface, DevOps teams enjoy smooth and seamless communication combined with capabilities for collaboration, integration, automation, and measurement, empowering them to build, deploy, and operate software and applications fearlessly.

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Overview of VictorOps Benefits

VictorOps is built to make on-call more efficient through automation. It streamlines essential processes including team management, scheduling, and other administrative functions, saving you and your team from headaches the stem from on-call inefficiencies. With VictorOps, you have an integrated solution that delivers real-time alerts, collaboration, and documentation, which allows you and your team to work on incidents faster and smarter, minimize downtime, and shorten the break-fix cycle.

The software simplifies the alignment of teams, tools, and channels, which then results in better and productive cross-functional collaboration. As communication is enhanced, thanks to essential chat integrations, alert routing, and smart notifications, your team are able to extract the necessary information needed to build and deploy resolutions to your incidents the fastest and most efficient way.

Most incident management software and systems have tools that help you respond and document incidents. VictorOps is different as it is designed to help you achieve and apply actionable observability. This means you are able to get critical diagnostics across your toolchain, allowing you to spot critical indicators to help you prepare for or prevent production issues. VictorOps lets you contextualize issues quicker, enabling you to work smarter, not harder.

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Overview of VictorOps Features

  • On-Call Schedules
  • Noise Suppression
  • Live Call Routing
  • Reporting
  • API and Webhooks
  • ChatOps
  • Mobile
  • Runbooks and Graphs
  • Delivery Insights

VictorOps Position In Our Categories

Because companies have unique business wants, it is sensible that they abstain from paying for an all-encompassing, ideal software solution. Having said that, it would be almost impossible to find such a software product even among well-known software systems. The best thing to do should be to write the varied main aspects which demand examination like key features, pricing, technical skill levels of staff members, business size, etc. The second step is, you should perform the research to a full extent. Read these VictorOps analyses and scrutinize the other solutions in your list more closely. Such well-rounded product research can make sure you steer clear of mismatched apps and buy the system which has all the tools your business requires.

Position of VictorOps in our main categories:

TOP 20

VictorOps is one of the top 20 Network Management Software products

If you are considering VictorOps it may also be sensible to investigate other subcategories of Network Management Software gathered in our base of SaaS software reviews.

There are popular and widely used applications in each software group. But are they automatically the best fit for your company’s special requirements? A market-leading software solution may have thousands of customers, but does it present what you require? For this reason, do not blindly invest in popular systems. Read at least a few VictorOps Network Management Software reviews and mull over the elements that you desire in the software such as the price, main features, available integrations etc. Then, choose a few solutions that fit your requirements. Check out the free trials of these apps, read online reviews, get explanations from the vendor, and do your homework meticulously. This profound research is certain to assist you choose the most excellent software application for your firm’s unique requirements.

How Much Does VictorOps Cost?

VictorOps Pricing Plans:

Free Trial

Getting Started

$10/user/month

Essentials

$34/user/month

Full Stack

$59/user/month

Custom Plan

Contact vendor

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What are VictorOps pricing details?

VictorOps Pricing Plans:

Free Trial

Getting Started

$10/user/month

Essentials

$34/user/month

Full Stack

$59/user/month

Custom Plan

Contact vendor

Getting Started – $10/user/month or $9/user/month (Annual Billing)

  • 10 Users

Essentials – $34/user/month or $29/user/month (Annual Billing)

  • Notifications
  • Unlimited Teams & Escalation Policies
  • Native Mobile Applications
  • Native Collaboration (Mobile/Web)
  • ChatOps Enabled
  • Bi-Directional Slack & HipChat Integrations
  • MTTA/MTTR Reporting
  • Streamlined Post-Incident Review
  • 500 API Calls /mo
  • Standard SLA
  • Phone, Chat & Email Support

Full Stack – $59/user/month or $49/user/month (Annual Billing)

  • All Essentials features
  • Noisy Alarm Suppression
  • Incident Metadata, including Graphs, Runbooks & Notes
  • Advanced Team & Systems Analytics
  • Sophisticated Alert Routing
  • Native Conference Bridge
  • Live-Call Routing
  • Single Sign-On
  • Enterprise Integrations
  • Unlimited Data Retention
  • Custom Outbound Webhooks
  • Unlimited API Calls

Custom Plan – Custom Enterprise Pricing

  • Custom Onboarding & Implementation
  • DevOps Training and Education
  • Custom SLA
  • Accessibility for internal non-technical audiences (groups beyond Dev and Ops)

User Satisfaction

Positive Social Media Mentions 116
Negative Social Media Mentions 1

We realize that when you choose to purchase a Network Management Software it’s vital not only to learn how experts evaluate it in their reviews, but also to discover if the real people and businesses that bought it are indeed happy with the service. Because of that need we’ve devised our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and VictorOps reviews across a broad array of social media sites. The information is then featured in an easy to understand format revealing how many customers had positive and negative experience with VictorOps. With that information available you should be ready to make an informed business choice that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment
  • Annual Subscription
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for VictorOps?

VictorOps integrates with the following business systems and applications:

  • Amazon CloudWatch
  • Grafana
  • Nagios
  • New Relic
  • Opsview
  • Slack
  • Splunk
  • Zenoss
  • DripStat
  • FusionReactor Cloud

and much more.

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Jenny Chang

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

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